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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
4.8
1,212 Reviews
Your DECATUR TRUCK Dealer Welcome to James Wood Motors, where we proudly serve Texas customers with a wide selection of new and used cars, trucks, and SUVs from Chevy, Buick, GMC, and Hyundai. Please feel free to research financing options or request a quick quote on a vehicle. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of your dream car. We are conveniently located near Saginaw and Rhome, so stop in and visit us today.
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2111 US-287

Decatur, TX

76234

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Showing 1,212 reviews

May 19, 2024

I’ve lived in Wise county all my life and James woods is the only dealer I’ve done business with. Great people. More

by Richard horton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur, we appreciate your loyalty and trust in us. We are thrilled to know that you had a great experience with our team. Looking forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

Helpful
May 18, 2024

Everything was good ,had to wait a little longer than expected but had good service thanks More

by WDH76230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback. We appreciate your patience and understanding. We're glad to hear you received good service at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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May 18, 2024

Drew was great. Very helpful and knowledgeable. The selection of vehicles and available deals was good. The whole experience was easy. More

by melmikej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the 5-star review! I am thrilled to hear that Drew provided excellent service and made your experience easy. We pride ourselves on our knowledgeable staff and great vehicle selection. I look forward to helping you again in the future at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

Helpful
May 18, 2024

I always have a good experience when getting my oil changed in the service department. Bryan is always friendly and takes care of all our needs. John & Sandy Hensley More

by jshensley85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. It's fantastic to hear that Bryan provided you with excellent service during your oil change visit. I appreciate your loyalty and look forward to assisting you with all your future automotive needs at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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May 18, 2024

I won’t ever buy a car anywhere else. I found better deals on better cars at other dealerships but Cathy makes the car buying experience so smooth and easy, it’s just not worth it to go a More

by jessicahillary17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur, Jessica! I am thrilled to hear about your positive experiences with Cathy. I appreciate your loyalty and trust in us. I look forward to continuing to provide you with exceptional service. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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May 18, 2024

Derek ward is the reason I keep coming back. Six more words and I’m good. More

by brandon.h.benner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Brandon! We appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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May 18, 2024

Rocco was great! He was very knowledgeable and nice. Not pushy at all. He made it a very pleasant experience. More

by dfree826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Cantù, in Finance
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May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your 5-star review! I am thrilled to hear that Rocco provided you with exceptional service during your visit to James Wood Chevrolet Buick GMC Decatur. I'm proud to have knowledgeable and friendly team members like Rocco, who create a pleasant car-buying experience for our customers. I appreciate your feedback and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

Helpful
May 18, 2024

I don't mind waiting in the wait room. The chairs and atmosphere are comfortable. I like getting my tires rotated at oil change, and the complimentary car wash is a plus. More

by shannaj88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for sharing your experience, Shanna! We're thrilled to hear that you find our waiting room comfortable and enjoy the complimentary services like the car wash. We look forward to seeing you again for your next tire rotation and oil change at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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May 18, 2024

Expedited our service due to vehicle needs. Worked with us in an expedient way and we're very helpful More

by websteraviation
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with James Wood Chevrolet Buick GMC Decatur. We are thrilled to hear that we could assist you promptly and efficiently. We appreciate your business and look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Helpful
May 18, 2024

Steve Frazier at James Wood made our buying experience incredibly easy. It’s not everyday you have come across someone that truly cares about your situation. Great people to work with. More

by cbyronb32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! I'm thrilled to hear that Steve and our team at James Wood Chevrolet Buick GMC Decatur made your buying experience easy and enjoyable. I strive to provide exceptional service and care to all our customers. Looking forward to working with you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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