83 Reviews of Janesville Kia - Service Center
Everyone is always friendly and helpful. I like how everything is organized and explained to you. Kody is great to work with. I like how everything is organized and explained to you. Kody is great to work with. More
The warranty work was done in the timely matter, and I was very satisfied with it. Thank you very much.’ was very satisfied with it. Thank you very much.’ More
Koty, provided great customer service. Very knowledgeable and answered all my questions. Kia Janesville is very fortunate to have a great associate. Very knowledgeable and answered all my questions. Kia Janesville is very fortunate to have a great associate. More
We didn't have an appointment but got in and had the oil change done in under an hour. All the people we had contact with we very nice and professional the oil change done in under an hour. All the people we had contact with we very nice and professional More
THE SERVICE CENTER IS AMAZING! THE FINANCING AND ACTUALLY BUYING PART IS TERRIBLE. Ryan through service dept is an amazing to work with. PPL WITH ANY DISABILITIES WATCH EVERYTHING THE FINANCING AND ACTUALLY BUYING PART IS TERRIBLE. Ryan through service dept is an amazing to work with. PPL WITH ANY DISABILITIES WATCH EVERYTHING THEY DO ON THE FINANCING SIDE THEY ARE VERY HIGH PRESSURE AND TRY TO PUSH EXTRAS THROUGH KIA THAT AREN'T REQUIRED AND MOST WONT EVEN UPHOLD THE DEAL AND IT TO MAKE COMMINSION IN THEIR POCKET. BUYER BEWARE. IF YA WANNA GET YOUR VEBICLE FIXED THE SERVICE DEPT AS I SAID IS AMAZING TO WORK WITH. More
I brought my car in for oil change and tire rotation. Service was top notch. Friendly and quick. Communicated with me the entire time Service was top notch. Friendly and quick. Communicated with me the entire time More
All work was completed as promised and within the time I was told. Everyone at Janesville Kia is very professional and friendly. Even though the sales staff knows I am only there for service they are still was told. Everyone at Janesville Kia is very professional and friendly. Even though the sales staff knows I am only there for service they are still happy to answer questions about the vehicles in the showroom. And there is always plenty of hot coffee. More
The service advisor was great with her communication and taking notes on the issues with my vehicle. The issue was with the technician staff. Not only did we have to make two appointments for the same issue taking notes on the issues with my vehicle. The issue was with the technician staff. Not only did we have to make two appointments for the same issue. The technician that took my vehicle for a test drive really didn't take it for a full drive. When I came to pick up the vehicle, I had the technician drive with me to show him the problem. He then acknowledged the issue that was stated at the beginning, he then asked if I wanted to keep my vehicle there another day to take a look at it. This is very aggravating, not only have I had my vehicle there now twice and kept over night, I will again have to do this for a third time. More