Jeff Schmitt Cadillac

Best buying experience I have ever had in my life, not only for cars but for anything. My sales rep was very knowledgeable. He listened to my concerns and needs then directed me to the perfect vehicle. Wo only for cars but for anything. My sales rep was very knowledgeable. He listened to my concerns and needs then directed me to the perfect vehicle. Working the deal was a breeze and the finance manager (from Jamacia) was a hoot! When I was finished the manager and general manager came out and personally thanked me. I really felt like part of a family. When I thought I was done the salesmen followed me out and then did a world class demonstration on all of the features the vehicle has! He even paired my phone! I am totally blown away with this whole experience and could never recommend or endorse any thing or any place more. If your purchasing's a vehicle it must be from Jeff Schmitt Cadillac!!! More

Look at your car inside and out. Lay on the ground and roll under it. Check everything. When you buy it and find out it wasn't really certified, you'll wish you had. This dealershi Lay on the ground and roll under it. Check everything. When you buy it and find out it wasn't really certified, you'll wish you had. This dealership will not take responsibility, especially when they sold you something dangerous (a tire with a plug in the inside wall). More

I saw an ad "on their website" for an XT5 lease. I emailed and called them about it to which they said said they couldn't/wouldn't honor it. I was told that for a $150 more per month they would do I emailed and called them about it to which they said said they couldn't/wouldn't honor it. I was told that for a $150 more per month they would do it! Bate and switch, false advertising! They asked for the link to where the information was at. (On their website) I sent it to them and within 15 min. It was down. They never denied it was there ( on their website) they just weren't going to honor it! More

Just bought a 2018 ATS at Jeff Schmitt Cadillac in Beavercreek, Ohio where the process - start to finish was top shelf - couldn't ask for more. Initial phone contact, follow-up from Rob in Sales, neg Beavercreek, Ohio where the process - start to finish was top shelf - couldn't ask for more. Initial phone contact, follow-up from Rob in Sales, negotiation, trade-in - all smooth and agreeable. On arrival, the car was prepped, clean and various accessories were explained. Paperwork was ready with no surprises. Their team was welcoming and I was pleased. The experience, and more importantly, the sedan, were both everything I expected. More

Terrible salesman We bought a 2016 Buick Verano. We noticed the strike shield was loose, the grill was loose and we were told it was to be completely detailed. We came We bought a 2016 Buick Verano. We noticed the strike shield was loose, the grill was loose and we were told it was to be completely detailed. We came back to the dealership 2 days later to pick up the car, only 1 thing was done, the grill. We were told to swing by our nearest Auto Zone to attach the strike shield on our own. For us to do this on our own would have been a violation of the warranty of the car!! I have to call another Jeff Schmitt service department who then had our salesman call to schedule a time for me to come in for them to do the work they owed us. All this work was promised the day I picked up the car, not an extra trip on my part. Super disappointed in the customer service and the dismissive attitude towards us. More