I visited Jeff Schmitt North to see about buying a new vehicle. They didn't have what I was looking for but said they could get the vehicle from another dealer. I sat down with Mike and told him what I was looking for and he said it would take a few days to locate the vehicle and that he would call me once he found what I was looking for. So yesterday Mike calls and says that they found a few different vehicles and asked if I could come in to look over the spec sheets. I said I would stop by the next day (today) but was unsure on the exact time. Low and behold, I get an email at midnight from Mike stating that I now had an appointment at 1:15 pm the next day. Although I was upset with them for making an appointment without my prior consent, I still showed up, on time. I walk in, ask for Mike, and as it turns out he is busy with some other customers. Fair enough, I was just there to look at spec sheets and pick which vehicle I liked best anyway, didn't much matter who showed me the papers. Anyway, I stood there for 30 minutes waiting to see these spec sheets. As it turns out, or as it appeared, they never looked for the vehicle prior to my arrival. So there I wait, and wait, finally they find a vehicle they think I may like. It was close, but not quite there. So back to the computer they go to search for another vehicle. I asked "JP" the guy I was handed off how long it's going to take. 5 minutes "Tops" he said... He comes back 15 minutes later with another vehicle he found. Unfortunately their price wasnt what I was willing to pay, and due to the fact they wasted my time and lied about finding several vehicles earlier, I thanked them for their time and left. I won't be returning anytime soon. You are free to form your own opinion but to me they just love making the customer wait. Fortunately there are Chevy dealers in almost every town so the search continues.
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