I would never recommend this car dealership to anyone as long as i live. When my husband and i bought our first car from Jeff Schmidt Chevrolet, they saw us coming. We look very young, and had no experience. i found the car, a chevy aveo on cargurus.com for $2,000.00 less, so they gave it to me for that price. BEFORE tacking on two $2,000 warranties, conceierge (sp) service, key care, gap insurance (even though i was already covered on my insurance). All they said the entire time was sign here, one more signature here, etc etc. i signed every paper without knowing what i signed (which was my fault, i know). After i left with my $8,000 car,i took a look at the $14,000 loan, and called FIVE times for an explanation. Conveniently, the financial manager returned our call 3 days later AFTER the papers were finalized. i thought: The only good thing that came out of this was free oil changes for 1 year. Every time i have my car serviced there, it takes over 3 hours and no one will give you an estimated time it will be done. The worst experience i ever had was when i took my car in for an oil change (1 hr from where i live) and they told me they didn't have time (even after i called before hand). before i left i asked for a restroom (for my potty training toddler) and the man repeatedly ignored me. when i raised my voice he shook his hand in my face and said "over there". what influenced me to write this review was a recent tango with jeff schmidt chevy. Friday i received a call that they wanted to buy my car and that they would provide me with a free appraisal. so i set up an appointment and arrived at my allotted time. when we went to walk in, the salesman asked "what we were doing there". we stated our business and he said, this is a waste of time, that's just a scam. excuse me, but me trading in my car to buy another one from you, is a SCAM? where do you make your money? NEVER trust this dealer.