Jeff Schmitt Mazda

Jeff Schmitt Mazda is the most friendly and professional place! My sales representative Chloe is always helpful and knowledgeable! place! My sales representative Chloe is always helpful and knowledgeable! More

Chloe and Karma were so helpful during my car buying journey. From my first test drive when I arrived on the lot a few minutes before closing time, to locating the trim and color I wanted, to delivery d journey. From my first test drive when I arrived on the lot a few minutes before closing time, to locating the trim and color I wanted, to delivery day, Chloe was a pleasure to work with. Helpful, communicative and low-pressure - exactly why I came back to Jeff Schmitt instead of any of the other dealers I talked to. Karma also gave me all the information ahead of time that I needed to consider before signing papers and handing over the check - I took it home with me to review while waiting on my car to arrive. I’m so thankful for that option, because now I feel really good about the decision to add the protection options that I did. I’m so grateful to have worked with two professional ladies like Chloe and Karma on my CX-5 purchase. More

Got the opportunity to work Steve Gwinn in regard to a TON of questions I had about a SUV that I was interested in. I have never owned a Mazda and he gave me a lot of information on the different models a TON of questions I had about a SUV that I was interested in. I have never owned a Mazda and he gave me a lot of information on the different models and discussed what would work for me. Also spent time discussing financing and trade in information. He was very professional and did not feel the "pressure " to just buy a car. I greatly appreciated all his time. More

I arrived at a deal with the dealership for a new car that was arriving in the next few weeks. I was to put a $500 deposit down and pay the balance when it arrived . This happened late on 8/8. When I cal that was arriving in the next few weeks. I was to put a $500 deposit down and pay the balance when it arrived . This happened late on 8/8. When I called back on 8/9 . The policy had mysteriously been canceled on 8:8 at 5:30 pm , or directly after our deal, and I could no longer reserve the incoming vehicle. I had the texts between myself and the salesperson explaining our deal in detail and they still refused to honor it. I think it’s quite clear that since I was “only” paying full MSRP, that they saw the opportunity to charge a premium and canceled our deal. The funny thing is that we live within 3 miles of the dealership and all scheduled maintenance would have been done there. So they gave up all that future revenue as well as losing me and anyone in my family as a future customer over a couple thousand dollars. We ordered the same car at Kings and actually saved a couple bucks so it worked out but I would avoid this dealership More

I am a body man with over 50 years in the body shop business I ran a Mercedes-Benz dealership's Body Shop and a Volvo BMW's dealership body shop. Stopped in to get the service records of a Miata tha business I ran a Mercedes-Benz dealership's Body Shop and a Volvo BMW's dealership body shop. Stopped in to get the service records of a Miata that I own and they were spectacularly quick and efficient and polite and a pleasure to work with somebody so professional while I was there I thought I would get my Miata appraised Josh took very professional care of me he's obviously a very knowledgeable guy and if I ever buy a a new Mazda it will be from him. Very professional very KNOWLEDGEABLE!. .OH. and I believe Quincy(?) is a fellow that helped me also .great guy. Thank you guys for a very nice experience at your dealership. More

Good selection, reasonable prices, car was clean. Chloe was organized, knowledgeable. helpful and not pushy.. Everyone I dealt with was friendly. Pleasant buying experience overall. was organized, knowledgeable. helpful and not pushy.. Everyone I dealt with was friendly. Pleasant buying experience overall. More

I've gotten my last 5 cars from Jeff Schmitt Mazda. In order, a Mazda 2, Mazda 3, 2-Mazda CX-3's and currently a Mazda CX-30. Service is always top notch and the people are friendly. I have to say that order, a Mazda 2, Mazda 3, 2-Mazda CX-3's and currently a Mazda CX-30. Service is always top notch and the people are friendly. I have to say that one of the CX-3's was a lemon and I had to take the car in almost every month for the year I had it. They did everything they could to fix it but nothing they did worked. The manager listened to me and since Mazda wouldn't replace the faulty car, Jeff Schmitt worked with me to buy a new CX-30 and paid off the lemon as a trade in. Sounds like it wasn't a good thing but it actually was and I always highly recommend them even to non Mazda owners. I always appreciate them and the maintenance work they do on my car. If you can, check them out. More

I purchased a used Honda Accord and the salesperson was new and very nice. On the test drive she told us about a price match guarantee. After the test drive the sales manager got involved and that’s when e new and very nice. On the test drive she told us about a price match guarantee. After the test drive the sales manager got involved and that’s when everything went down hill. I did my research and knew what APR we qualified for. He started right in with talking about what a monthly payment we thought we could afford. His offer was high. We asked about the APR we were offered and it was several percentage points high. I told him I was already pre approved at a much lower rate. He asked what that rate was. After I told him he miraculously beat that rate by .1. Next I started talking about the price of the car. With a quick internet search I found a similar car (same make, model, trim level and year) for less money. He refused to come down in price. After I mentioned the price match guarantee he glared at the new salesperson and back at us and took a look at the car in question. He said “well that car probably has higher mileage and that would lower the price”. Well the other car actually had less miles. Than he starts trying to convince us that we like the color of his car better. Lol. Than he said he was willing to meet us half way. Seriously!? Is that how a price match guarantee works?? After we settled on the price we had to deal with him again as the finance manager. Great! Now he’s trying to sell us etching, extended warranty, maintenance packages, paint protection etc etc. After shooting these down he was absolutely shocked that I would want to change the oil and wax the car. “You must be a mechanic and car detailer” “that’s a lot of time away from the family”. Seriously? This was an extremely annoying process. Before you go to this dealership do your research!! Find out what APR you qualify for and don’t let them sell you on anything you don’t want. Negotiate the out the door price and look at ALL the added expenses. This place will screw you over. More