This has been hands down the worst experience with any dealership. As soon as I got the car, there were issues! After agreeing to fix it, they decided to give me the run around, by not returning calls and having me bring the car in to service only to be told that they were not going to fix it. After months of calling, and texting they eventually agreed to fix it. It should not have taken all of that!! But now they are doing the same thing again!! As I said before I have had several issues with this car and I've barely had it 6 months and the car is falling apart. It's not even an olMost recently I tried to get into my car and my lights inside and outside of the lights started blinking but they were very dim and my doors would not unlock. I learned that there is a physical key inside of the key fob that would unlike the door when the fob fails to work. Unfortunately for me the key that was given to me at the time of purchase is NOT the key to my car!! I called and asked to speak to a manager, the "manager" told me to bring it into the service department to have them check it out. When I called to schedule a time to bring it into service, Matt advised that there was nothing they could do because it's a Nissan and I need to take it to a Nissan dealership. Matt then transferred me to another "manager" but I ended up getting a voicemail with no name. I tried calling back and requesting manager but again I was transferred to a voicemail box with no name. I left a message and of course no call back. The manager that I spoke to before should have known that the service department would refuse to help me. I absolutely hate that I ever went to Jeff Wyler! I don't normally do reviews but the ones that I have done has been about Jeff Wyler. I wish they would just take the car back and we can part ways peacefully!! I said it before and I will say it again, please just go somewhere else!
I Recommend This Dealer:
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