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Jeffrey Kia

Roseville, MI

4.5
187 Reviews

30800 Gratiot Ave

Roseville, MI

48066

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187 Reviews of Jeffrey Kia

August 20, 2024

Fine, until you have to meet with Finance guy. He was extremely rude and offensive. Please don’t buy a car from Jeffrey Kia. The experience is horrible. Was not treated like customer, but a More

by roybobbie4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Kulesh, Tyreese Harris
August 03, 2024

Mandel was very helpful upbeat and fun to work with. I was driving my new car in under 3 hours. He went above and beyond! I never felt pressured and transaction was seamless. Will be a forever custom More

by Teamsimmons555
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Kulesh, Mandel Nellon
April 18, 2024

Great experience! Luigi Gjokaj was amazing. We are really appreciated his help with making a choice and introduction of each vehicle. He made this process easy and smo More

by allafedyay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luigi Gjokaj, Paul Kulesh
March 24, 2024

Very good experience! Josh Bertrand was incredible to work with. This dealer pays close attention to detail, and seems to care far more than the average car dealer. Hav More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Topel, Paul Kulesh, Josh Bertrand
February 25, 2024

I was quite impressed with the whole buying a new car experience! Tommy was superb and made sure he made us feel comfortable and not overwhelmed. There was no pressure either. I highly recommend this d More

by Kimba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Caputo
November 10, 2023

This is my fourth Kia that I have purchased every two years and this was the best experience out of the four Josh and everyone there were amazing I have gone back-and-forth trying to learn the new Kia an More

by nancy1114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Topel, Matt Cowan, Tommy Caputo, Luigi Gjokaj, Chris Dugan, Paul Kulesh, Josh Bertrand, Tim Henderson
November 02, 2023

Super dealership! There was never a question that I would get my new vehicle from them as I had superior service when need on my previous vehicle. More

by candace_horrigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Topel, Matt Cowan
July 26, 2023

Matt was amazing. He made out purchase easy and stress free. I started the finance process on line and within 4 hours we were on the road. Thanks for your great custom More

by cynthiawilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cowan, Chris Dugan
July 12, 2023

Two weeks ago, we leased a 2024 Kia Seltos S from Jeffrey Kia in Roseville, Michigan. Alex Kretchman made the experience super easy and efficient. He smoothly secured significant equity from our previous veh More

by sherman.puckett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Topel, Chris Dugan, Alex Kretchman
June 30, 2023

Horrible they ran my kids credit and didn't even have the car they ran it for at the dealer for her to drive it? Took a deposit and then wouldn't show her paperwork or me any when I came up here? We left thr More

by Sorry DEALERSHIP BEWARE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tommy Caputo, Josh Bertrand
Jul 02, 2023 -

Sorry DEALERSHIP BEWARE responded

Hello today the Jeffrey Kia Corporate office reached out to see why a bad review was given? Mr Scenga assured me there was a misinterpretation or misrepresentation on the part of how the deal was communicated. So I believe it’s only fair I let the public know all portions of this dealership aren’t bad. Poor communication may have made this situation what it was but our experience was our experience. Thank you all for following up to see why we were so upset and why we ended up at another dealership. I hope in the future things are handled a little more with care! Buyer Beware

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