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Jensen's LeMars Ford - Service Center
LeMars, IA
27 Reviews
27 Reviews of Jensen's LeMars Ford - Service Center
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July 01, 2019
Wheel bearing As always Lemars Jensen Ford took very good care of my car and even gave me a loaner to take my I'll husband to his appointments. Have been with lema As always Lemars Jensen Ford took very good care of my car and even gave me a loaner to take my I'll husband to his appointments. Have been with lemars ford since 1982. More
by Deb 2016
Employees Worked With
Mike
Helpful November 06, 2018
Car not washed When I lived in Mississippi and California and brought a vehicle in even for a minor repair or a pm service, it would be washed prior to me picking up When I lived in Mississippi and California and brought a vehicle in even for a minor repair or a pm service, it would be washed prior to me picking up the car. The last three times I was at Jensen the car was not cleaned, even if just the windows. More
by Cogmasta
Employees Worked With
Mike in service
November 06, 2018
Great service and Great people to deal with Both Sales and Service are Great to deal with! Make an appointment and show up on time (or early) and they are always ready to get to work on your veh Both Sales and Service are Great to deal with! Make an appointment and show up on time (or early) and they are always ready to get to work on your vehicle! More
by GERALDO
Employees Worked With
Lonnie, Mike and Bryce and Tara
November 02, 2018
10K Service. Easy to set-up service; either by the web or by phone. Dealer confirms and reminds customer of service requested and service time. Service done in a Easy to set-up service; either by the web or by phone. Dealer confirms and reminds customer of service requested and service time. Service done in a timely manner. Nice waiting room. No push to add on service. Reasonable price. More
by Kendall
Employees Worked With
Mike Wolff
November 02, 2018
Great service Friendly and helpful staff! Service is excellent. They try to get you in and out as quickly as possible. Hours are convenient. Nice to have the Saturd Friendly and helpful staff! Service is excellent. They try to get you in and out as quickly as possible. Hours are convenient. Nice to have the Saturday option. More
by de
Employees Worked With
Bryce. Tara
November 01, 2018
warranty repair service was prompt and thorough. representatives were friendly and concerned about quality of service. I will use them again in the future for any o service was prompt and thorough. representatives were friendly and concerned about quality of service. I will use them again in the future for any of my needs. More
by rk
Employees Worked With
Bryce, Tara, Mike, Justin
June 24, 2015
Worst experience ever Long story short, I took my vehicle in to get fixed and payed $1000. Everything they said that got fixed, didn't, so I had to bring it in again. They Long story short, I took my vehicle in to get fixed and payed $1000. Everything they said that got fixed, didn't, so I had to bring it in again. They made us pay more money to fix their mistake and yet again managed to not fix any of the stuff. After doing this a total of 4 times and paying additional fees, they finally fixed 1 of the 4 problems I told them to fix. Brought all the bills into the manager and explained how BS the whole situation was and that it is unacceptable and bare minimum I should not have to pay any of the additional costs and the original price should be discounted since 1 of the 4 things they claimed to have fixed, was. She refused and argued with me for 30 minutes basically calling me an idiot. The most incompetent managers and team behind the Lemars Ford Dealerships service center. I do not recommend ever considering bringing anything there. Would give negative ratings of possible. More
by F250-Lemars
Employees Worked With
Service employees and service Manager
