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Jessica Chevrolet - Service Center

Honeoye Falls, NY

4.9
91 Reviews

91 Reviews of Jessica Chevrolet - Service Center

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January 17, 2024

We were able to get our car in right away for service. Most other places make you wait a few days. The service staff are very friendly and they keep you informed of their progress via text message. More

by Blazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Jessica Chevrolet responded

We're always happy to help right away!!! Thank you for coming to see us.

January 17, 2024

Somehow a $50 dollar taillight assembly that was 1 hout labor . turned into what to do with with A $450.oo estimate. More

by Alan Milanette Owner Timber Frames Inc.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

So far the transition has gone well. Glad Troy stayed onboard. Hopefully the dealership continues to grow under the new umbrella More

by keng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Jessica Chevrolet responded

We love Troy too!!!! Thank you :)

January 17, 2024

Awesome experience , Jessica is a breath of fresh air to deal with, they have gained a new customer More

by Croce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbey McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Jessica Chevrolet responded

We're so happy to hear this and look forward to taking care of you again in the future!!!!

January 17, 2024

I've just dealt with the service department and that has been a great experience More

by gregorypestle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Jessica Chevrolet responded

Thank you so much!!!!

January 17, 2024

I enjoy coming into Jessica Chevrolet. They treat my vehicles with care and always have a positive attitude. More

by Boostedrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Danielak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Jessica Chevrolet responded

That's exactly what we hope for :) Thank you!

January 17, 2024

Troy Appleby is extremely knowledgeable and his area of expertise is incredible. Along with that, his friendly helping demeanor is one of the main reasons I bring vehicles in for service, even if I did not More

by Rick Milne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Danielak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey McAneney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Jessica Chevrolet responded

Thank you so much for your service loyalty, we appreciate you! We'd love to earn the same on the sales side as well :)

January 17, 2024

Everything was timely . . people professional and Courteous, friendly.. work done was complete and part functions More

by anthony_a11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Danielak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Jessica Chevrolet responded

Thank you so much, we appreciate you! :)

March 10, 2023

Dealership was outstanding- they replaced a catalytic converter within 3 hours and Troy kept me updated on the progress the technician was making. A very clean waiting room and restroom as well. Of not More

by Roxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

I have had several interactions with Troy at Molye in Honeoye Falls, NY. He was professional and accommodating re my questions. Since I was new to the area, this was much appreciated! Because of this fin More

by eose12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Jessica Chevrolet responded

Welcome to the area, Eose12! We're delighted to hear about your great experience with Troy. Thank you so much for recommending us to others and for taking a moment to let us know how we did. We appreciate you choosing Molye Chevrolet.

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