Troy Appleby
Troy Appleby at Jessica Chevrolet
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Troy Appleby

Service Advisor

Jessica Chevrolet

115 W. Main St
Honeoye Falls, NY 14472

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4.9
68 Reviews

Dealership Experience

24 yrs, 7 mos

Industry Experience

24 yrs, 7 mos

4.9

68 Reviews

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68 Reviews of Troy Appleby

April 17, 2024

Dealership Rating
Employee Rating

April 1 malibu lacked essential features so found me one with them. So on April 16 had second malibu. More

by jakiehle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Smith

April 15, 2024

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Employee Rating

Always excellent quick service. Your service department knows their customers and treats them personaly and professionaly.Hope this continues under the new ownership. More

by stevew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 12, 2024

Dealership Rating
Employee Rating

Troy is always friendly, helpful and knowledgeable to help me with all my questions and needs. More

by jkwells
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2024

Dealership Rating
Employee Rating

Helpful and friendly, easy to get in and out, online appointment scheduling is great. Thanks so much for great service! More

by laklar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 05, 2024

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Employee Rating

Troy in the Service Department is always very helpful and accomodating with our scheduling needs. More

by Connie
Recommend Dealer
Yes

March 21, 2024

Dealership Rating
Employee Rating

I took delivery of a preowned 2020 Trax Dec 22 2023. Was promised two sets of Remote Keyless Entry systems. Received only one at time of delivery Dec 22 2023. I inquired 3 or 4 times about getting the More

by carolynandbob8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Stauffer, Garth Anderson

March 17, 2024

Dealership Rating
Employee Rating

Easy to work with in and out when your car needs to be worked on great people to work with More

by mhawkins7335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 11, 2024

Dealership Rating
Employee Rating

Was a great experience. They had my truck fixed in two days even though it needed a transmission and other abs wiring fixed. Awesome turn around time !! More

by donttreadonme1776tj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Troy Appleby

March 05, 2024

Dealership Rating
Employee Rating

I feel that they were very professional and everyone was courteous, I would recommend them. More

by brettatrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2024

Dealership Rating
Employee Rating

Had an issue with the check engine light during inspection, Tech's along with the service person Troy solved the problem and got me all set, couldn't be happier. More

by rtrottier3
Recommend Dealer
Yes

Other Employees Tagged: Troy Appleby

Mar 04, 2024

Jessica Chevrolet responded

We're so happy you're happy, thank you for letting us help!

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