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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,951 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,951 reviews

November 17, 2025

Kayla is always professional and keeps me updated on the progress of any vehicles I have in for service. More

by eric.needham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Merrick
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November 16, 2025

Car is leaking coolant and will be dropped off Monday 11/17 2025 to repair More

by rdub7125schi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan
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November 16, 2025

Accommodating, and a pleasure to work with. When I need a car, Matt Valley is on it. My transactions over the years have been very smooth because of Matt. More

by lcullen1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 16, 2025

Bryan was great to work with. He made the process go smoothly. I would recommend him to anyone who was looking to buy a car! More

by tmnichols96
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Lagunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2025

Everything was on time and handled with courtesy and a smile. Even changed my clock for me. More

by bevlynde41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name, but she was great.
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November 13, 2025

Jim Butler has serviced my truck since day one I took it in to get an exhaust manifold bolt replaced and it came back with a very noticeable tick in one of the cylinders after taking a back up there the ser More

by BLaVear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sue/service manager, Mike
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Nov 15, 2025 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us. We truly appreciate your loyalty and the trust you’ve placed in our team since day one. We’re sorry to hear that you felt dismissed and that your concerns weren’t fully addressed. Your feedback is important, and we want to make this right. Please reach out to our service manager directly at 314-274-1687 so we can review the situation in detail and work toward a resolution that meets your expectations.

November 13, 2025

A buddy of mine called Matt and told him I was going to buy a truck. Matt called me the next day and we made a deal over the phone in about 5-10 minutes. Matt saved me enough money to drive from Paris Tn t More

by stanchilcutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

November 13, 2025

I arrived at dealership to get my trucks tire looked at. I was taken right away. More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady in Service.
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Nov 15, 2025 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

November 13, 2025

Service advisor was great! Very nice explained everything very well, overall great experience! Will be returning for my next visit! More

by COMTE.JARROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmings
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Nov 15, 2025 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

November 12, 2025

Took my truck in for a re-occurring problem. They said it had to happen two times, and brought into their shop to be reviewed. Had this issue a year and a half ago. Told it was under warranty More

by SBurgdorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Breeden
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Nov 14, 2025 -

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We understand how frustrating it can be to experience a recurring issue, especially when it feels like the same problem. Our team follows manufacturer guidelines to determine warranty coverage, and sometimes similar symptoms can stem from different underlying causes. That said, we truly value your trust and would like the opportunity to review your case again to ensure everything was handled correctly. Please reach out to our service manger directly at 314-274-1687 so we can go over the details and work toward a resolution.

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