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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.5
3,608 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,608 reviews

June 15, 2024

The service people courteous and professional. Goes xtra mile. Cost higher than other places I have called. Jim is outstanding. More

by JHCHILDREE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Very professional and timely in getting things completed in showing and understanding customer needs and requirements. More

by leeonardsmith
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

My preferable dealership. Always excelente customer service. Knlolodgable of every maintenance due in my GMC Denali. Thank you. More

by rayregalado0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Great customer from my service advisor James was great to deal with him every maintenance More

by rinaccruz_90
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Brandon was great. He did his job well. I have used Jim Ellis for all my vehicle needs. They are the best More

by Pat Savage
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Melissa Toole in the service department provided exceptional service. She was professional, knowledgeable, and kept me informed throughout the process. Her genuine care and attention to detail made More

by fordgt01
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Great service and James was great to deal with. He always kept me updated on the progress of my truck. More

by Eddie Sun
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Had an awesome experience. Phil is great. Mike is the worst. This is my 3rd or 4th vehicle from you guys, and I will continue buying from you! Thanks for always making things r More

by milesmurphy@me.com
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Great customer service and great workers they were fast and efficient! I will be back for my next servvice More

by JMEDINA12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim South
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Nice and easy transaction for the trade-in and purchase of our new Buick Encore. Mike was great and the process was effortless. Thanks to all. More

by JERRYLINDA1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Wang
1
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