Jim Ellis Kia of Kennesaw

My Excellent vehicle experiance. I had a great experience with purchase. The sales rep/ financial & manager made the car buying process painless as possible. I'm big on customer servi I had a great experience with purchase. The sales rep/ financial & manager made the car buying process painless as possible. I'm big on customer service & that's what they gave me. Excellent customer service. I'd recommend anyone shopping for a vehicle to give these guys a try at COBB COUNTY KIA in Kennesaw, Ga. More

Maintenance Experience Awful I would not recommend the service center at this point. My husband had to wait more than an hour for anyone to approach him when he brought the ca I would not recommend the service center at this point. My husband had to wait more than an hour for anyone to approach him when he brought the car in for a scheduled in advance appointment. Not only that, but they seemed to not know what we wanted done to the car, even though it had been outlined when the appointment was scheduled. I had a free oil chance available, but there is a still an amount charged for it. Not the full amount, but free is supposed to be free. They also gave him no indication of how long it would take and so he and our toddler were in limbo for 5 hours total. They replaced a crushed washer for free during the oil change... hardly a consolation for his experience. The more I think about it, the more frustrated I get. I will say that the work seems to have been done properly - so at least there's that. More

This was fun! When my wife and I arrived at the show room we were warmly greeted and treated with respect. At no point were we pressured. The agreed on price and When my wife and I arrived at the show room we were warmly greeted and treated with respect. At no point were we pressured. The agreed on price and discounts were exactly what they were supposed to be (actually a little better than I expected). The wonderful lady, Lala, that we dealt with was a joy! It really was an enjoyable experience with no downsides what so ever. I've bought several new cars in my life and never have I "enjoyed" it. There was always something hidden or slipped into the deal (sometimes successfully), or I was told I agreed to it or misunderstood it. This was well taken care of from start to finish (sales to contract). Everything was clear, concise, accurate and AS REPRESENTED! All car dealership could learn from this one and probably double their repeat sales. My daughter is excited after checking out our 2017 Forte S in beautiful Currant Red and can't wait until next spring to buy herself another one. She has a 2012 Forte EX that she absolutely loves and will keep (as her new husbands car) and she will be going to Cob County Kia for the car. Oh, I failed to mention that we drove down from Chattanooga, TN because no dealer here (any brand) came close to this deal. WOW! You know what else cannot compare? Another brand of car, we have become Kia customers for life. I never write reviews, but, in this case it is natural! Rick More

Excellent Service I dread buying a new car. Most dealers have representatives that descend on you like a pack of wolves and won't let you go until you make promises you I dread buying a new car. Most dealers have representatives that descend on you like a pack of wolves and won't let you go until you make promises you have no intention of keeping.. That said, I have nothing but the highest regard for Ron Yocum. He made my car buying experience very pleasant and nothing at all like the harassment I was expecting. He was very interested in our needs and he ensured that my entire family was comfortable with the experience. The whole team at Kia from sales to financing was pleasant and changed my perception about the new car buying experience. Ron is a very pleasant man who cares about his customers needs and is a great asset to your organization. I highly recommend buying your next car from Ron Yocum and the Kennesaw Kia team. More

Cat and the finance were wonderful Cobb County Kia is the best .they got me riding 2016 Kia Soul I would definitely recommend them to anyone who is looking for a new car. Cobb County Kia is the best .they got me riding 2016 Kia Soul I would definitely recommend them to anyone who is looking for a new car. More

Best Car Buying Experience Of My Life I have purchased many vehicles in my adult life. This particular purchase was the best! Rikki was very helpful He guided me and my teenage daughter I have purchased many vehicles in my adult life. This particular purchase was the best! Rikki was very helpful He guided me and my teenage daughter through every step of our purchase. He located the vehicle we wanted and delivered on all his promises. We were so comfortable that we purchased our Kia Soul before we ever saw it. The next day we picked up our vehicle at Cobb County Kia and Rikki took me and my daughter through every detail of our Kia. Thank you Rikka for helping us purchase my daughters first vehicle. Nick & Santana McKnight More