Jim Ellis Kia of Kennesaw

I came to Kia because I really had my eyes set on a used Optima. I came to the dealership and had a good salesperson and a good test drive, but when we sat down that's when the problems started. I did want Optima. I came to the dealership and had a good salesperson and a good test drive, but when we sat down that's when the problems started. I did want to see if they could get me approved at a lower rate than what I was already approved through someone else but I wanted to know the price of the car first. The salesperson, sorry I forgot their name, didn't know the price of the car until after he had already ran my credit. It would have been nice to have the price before I did the credit application (lesson learned, first time buyer). I got approved and was told the car was $19,995 for a 2012 LX with 40 yes 40,000 miles on it. He looked at me like I was crazy when I told him there was no way that was what it was worth. This car had a huge crack in the bumper, several scratches and dents on the body, and under the front bumper someone had run up on the cement so the material on the bottom side of the bumper was crumbling and scratched off. Then the salesperson pulled up NADA and said it was worth that much. I pulled the same report on my phone for the car with the exact same features,not excellent condition because it was clearly not, and it came up almost $3000 less. Then they pulled out the whole "bring out the manager bit," can't stand that. He kept adding another year of free maintenance, pressuring me to buy. Thank goodness I had my friend who is more knowledgeable than me come look at the car and tell me it was a bad deal. I went over to Cobb County Toyota and worked with Grant and Rob and they got me into a BRAND NEW Toyota for less than the crappy Optima at Kia. Not recommending that Kia to anyone. More

My experience at Cobb county KIA was excellent, Jim Griggs was knowledgeable and very helpful in finding me what I was looking for. He went above and beyond the call of duty to ensure I got the best Griggs was knowledgeable and very helpful in finding me what I was looking for. He went above and beyond the call of duty to ensure I got the best deal and understood all of the gadgets on my new car!! I was very impressed and would look to buy my next vehicle there. More

Tim Woodall and Melvin Cain displayed epic patience with a stressed-out customer. This was a short notice purchase and CCK really worked with me on the financials to replace a dying car with a brand new Ki a stressed-out customer. This was a short notice purchase and CCK really worked with me on the financials to replace a dying car with a brand new Kia Optima. I have absolutely zero complaint about the experience and have already recommended CCK to anyone in the market for a vehicle. More

Friendly, knowledgeable about product, went looking for a used car and drove out in a new Sorento, a happy customer here. Richard was great! Thanks! used car and drove out in a new Sorento, a happy customer here. Richard was great! Thanks! More

This is my second Soul from CCK. I have to say, they have given me a whole new outlook on car dealers. Jeremy Herring, was phenomenal!!! He listened to what I wanted and was not pushy or arrogant as I h have given me a whole new outlook on car dealers. Jeremy Herring, was phenomenal!!! He listened to what I wanted and was not pushy or arrogant as I have usually expected in car dealers. He didn't rush me and worked to get me in a car I love. More

I had the best experience in buying my car.....everyone at this dealership is awesome. If they tell you they can get it done rest assure it will be done!!! My salesman Jim Griggs was amazing, he was so pro at this dealership is awesome. If they tell you they can get it done rest assure it will be done!!! My salesman Jim Griggs was amazing, he was so professional and made sure I knew how to work every inch of my car. Thanks for the amazing experience! Thanks so much, Tiffany Coffey More

Very great customer service done by Jim Griggs and Richard Baldus. Helpful and knew the product in which selling. I would definitely recommend their services. Richard Baldus. Helpful and knew the product in which selling. I would definitely recommend their services. More

My wife and I were more than happy with the experience we had with Jeremy. He took the time to review all of our options with us, was anything but high-pressure, and made our transaction very smooth for us. had with Jeremy. He took the time to review all of our options with us, was anything but high-pressure, and made our transaction very smooth for us. I would definitely work with Jeremy again and would recommend him to a friend or family member. More

Me and my wife had a wonderful experience the car we wanted could not be found Tim and Jeremy searched two weeks for it, calling me daily with an update. I rare to find people to go out of their way to wanted could not be found Tim and Jeremy searched two weeks for it, calling me daily with an update. I rare to find people to go out of their way to help you find what you like and not just give up and try to sell you what they have in stock. I will definitely tell my friends and relatives to buy here again. Thanks for the great service and all the help. Bill Stroud More

Ms Keely Johnson was my salesperson and she was very helpful, she explained the pros and cons of purchasing a new vehicle, with her help I felt knowledgeable on purchasing a car , and also very satisfie helpful, she explained the pros and cons of purchasing a new vehicle, with her help I felt knowledgeable on purchasing a car , and also very satisfied with my purchase and my experience with Ms Keely!! More