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Jim Ellis Maserati

Atlanta, GA

4.9
174 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 21 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
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5855 Peachtree Blvd.

Atlanta, GA

30341

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Showing 174 reviews

November 04, 2024

Jamal Diamond is a true professional, and I always see him when I take my Alfa in for service. This entire dealership is first class. More

by Consistory32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Jim Ellis Maserati responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

October 28, 2024

It was extremely professional and all my questions and concerns were answered. Jamal always does a great job with the maintenance of my vehicle. More

by Mbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Jim Ellis Maserati responded

Hi, your comments keep us motivated and working hard for all our guests. Thanks again for your business! Take care!

September 29, 2024

The dealership was immaculate, so clean with an assortment of different vehicles. The staff was a such a reflection of the service experience a guest expects. More

by vickiep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dick Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Maserati responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2024

Great dealership and my sales guy was awesome ask for Jeremy!!!🥰🥰🥰 Great finance guy also!! Definitely visit for next car More

by Dondria
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
Sep 29, 2024 -

Jim Ellis Maserati responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

June 15, 2024

Darrow was an excellent salesman who provided a luxury experience! Professional and knowledgeable is the only way to describe him. Will be coming back and asking for him again. More

by Tanika Symone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrow Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Jim Ellis Maserati responded

Hi Tanika, thanks for highlighting some of our staff who provided you with such a positive experience. Please let us know if there is ever anything else we can do for you! Safe travels!

May 19, 2024

Dick provided superior service. He was very transparent, which I appreciated and took the time to answer all of my questions, and there were many. An overall great experience! More

by TropicalStorme112
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dick Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Jim Ellis Maserati responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 05, 2024

Amazing experience! I have purchased :three new vehicles in the past six months. The customer service at Jim Ellis is top tier. Darrow and Kapleton made my car buying e More

by Cadi Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrow Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kapleton Forrest
May 06, 2024 -

Jim Ellis Maserati responded

Hi Cadi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 25, 2024

It has been a pleasure to work with Jamal in the service department. I feel everything is well explained and done thoroughly. More

by Jonidykeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Jim Ellis Maserati responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

April 25, 2024

I can't recommend Jim Ellis Maserati enough! I had the pleasure of dealing with Sales Manager, Ken. He is an amazing guy to do business with. If you are in the market for a new Maserati/Alfa Rom More

by Mike Spencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ken
Apr 28, 2024 -

Jim Ellis Maserati responded

Hello Mike, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

April 18, 2024

Had issue with my Levante. Gave me a Ghibli loaner, got me in & fixed issue( under warranty!) quickly. Jamal Diamond( Service Advisor) was phenomenal!! Having amazing staff & More

by Ldtaylor31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annise Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Jim Ellis Maserati responded

Hi, your positive review means a lot to us and we’re happy we could help you!

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