
Jim Ellis Mazda Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Great Experience Even after we cancelled our first 3 appointments with Mike, when we finally decided to get serious and come look at a specific car, Mike was well prep Even after we cancelled our first 3 appointments with Mike, when we finally decided to get serious and come look at a specific car, Mike was well prepared and got us in a pre-owned CX9 that fit our needs perfectly in what turned out to be a rather expedient process. Financing was a breeze also and Nestor was able to get us a better rate than the pre-approvals I had already prepared with! More
Easy estimate and free loner Great job helping me last minute on a weekend with some repairs, gave me a loner too!! Everyone was nice and helpful and I felt like royalty. Great job helping me last minute on a weekend with some repairs, gave me a loner too!! Everyone was nice and helpful and I felt like royalty. More
Great service Eddie always takes care of our cars and does a great job. Very friendly and genuinely cares about his customers. We will continue to bring our cars in Eddie always takes care of our cars and does a great job. Very friendly and genuinely cares about his customers. We will continue to bring our cars into Jim Ellis for our service needs. More
Very poor quality I brought my car in for a Scotchgard protectant on both interior and exterior. It looks good at first glance but then again, I picked it up when it wa I brought my car in for a Scotchgard protectant on both interior and exterior. It looks good at first glance but then again, I picked it up when it was getting dark. First of all, as I was driving, it informed me the trunk was not closed. So, I had to pull over and was bit annoyed. Then I started noticing sprays of protectant that wasn't wiped down like my rearview mirror, the plastic in the back, etc. In the morning, I noticed that there were spots that were missed because they didn't bother to remove the cup holders. As I started to examine a bit closer at other spots, there were blotches on parts of the inside roof of the car. I took pictures because I was horrified that the service was night and day compared to the excellent staff at service and sales dept. I don't understand. The service done to my vehicle was so sloppy. I should not have to wipe down those spots with my sweater and bottle of water that Mazda gave me. I usually let a lot of things go but this... I am highly peeved. More
Service visit The service advisor (Jeremy) was professional and friendly. He kept me informed as the work progressed. The work was done completely and correctly. The service advisor (Jeremy) was professional and friendly. He kept me informed as the work progressed. The work was done completely and correctly. I have had nothing but good experiences in the Jim Ellis Service Department. More
Outstanding service visit Fromtge onine appt experience to the day of service, outstanding. Just needed an oil change and overall check up and that's exactly what I got. Very p Fromtge onine appt experience to the day of service, outstanding. Just needed an oil change and overall check up and that's exactly what I got. Very professional and courteous service personnel, kept me updated on repair status. Will definitely return. More
Took great care of mea I had a battery issue so I came without an appt but they were still able to help me. They tried a few things to reduce the cost but even though they I had a battery issue so I came without an appt but they were still able to help me. They tried a few things to reduce the cost but even though they couldn't it was still worth it. Thanks to the staff. Harry More
Awesome Experience! We bought our daughter a 2013 CX9 and I fell in love with it so on the next day my husband leased a 2019 CX9 for me! Everyone from the moment I walke We bought our daughter a 2013 CX9 and I fell in love with it so on the next day my husband leased a 2019 CX9 for me! Everyone from the moment I walked in was so genuine! Starting with Eddie, Bruno and 2 Sales Managers! The customer service I received made us feel so welcome! So happy we made the change! More
good service I went it for second service, their staff were helpful in letting me know about what needs to be done. liked the new building and lounge. I went it for second service, their staff were helpful in letting me know about what needs to be done. liked the new building and lounge. More
They take good care of their customers. I went in for an oil change and tire rotation because I was due for that. I had recently gotten two nails in two separate tires. They discovered I had I went in for an oil change and tire rotation because I was due for that. I had recently gotten two nails in two separate tires. They discovered I had a third nail in a third tire, and my tread was pretty low. I bought four new tires at a great price, and was happy they took such good care to see I am safe on the road. They also cleaned my car inside and out before I left. Thank you for that great service! More