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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,141 reviews

December 27, 2023

Great experience buying a new car here. Staff was very attentive, knowledgeable, and helpful. We could tell that customer satisfaction and experience is a top priority for them. More

by darbymusic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anjanie Waddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Jim Ellis Mazda Marietta responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

December 26, 2023

Good service and always trying to do good business for the buyer. Recommend this Dealer More

by Esperanza
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Jim Ellis Mazda Marietta responded

Hi Esperanza, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

December 26, 2023

Car was delivered one day behind the scheduled date, which should not happen. Others are fine. More

by jay.s.liu
Recommend Dealer
Yes
Employees Worked With
Sagar Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thank you for sharing your experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 24, 2023

Sager was very detailed and patient when showing me and my daughter the Carbon edition CX-5 More

by mblast3r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sagar Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

December 23, 2023

Eduardo was great and efficient. I did have to haggle to get my preferred price but my dealer was kind and delivered my car timely. More

by frachrear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sagar Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Thanks again for your business! Take care!

December 23, 2023

Nicely explained and given details about various trims and models which made my decision easy for selection More

by divye14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sagar Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

December 23, 2023

We had our first oil change and car inspection. It was a wonderful experience from the start to the finish . Everyone was helpful and professional. I’m very impressed by the inspection video w More

by paddybozena
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anjanie Waddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thank you for sharing your experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2023

The dealership was efficient, helpful, and extremely informative on my car buying process. This was my first car and they were able to help me find the perfect vehicle for my needs and budget. More

by aniayasellers
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anjanie Waddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind words, and congratulations on your new vehicle! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 22, 2023

Smooth process. Transparent and great customer service. We felt absolutely taken care of by Noel. More

by Connorjudsongarrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel Bernard
Dec 24, 2023 -

Jim Ellis Mazda Marietta responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

December 22, 2023

I went in one morning and was in need of assistance. Mr. Langford was incredibly rude to me and every question I had was answered with a very condescending tone. He made me seem like I was a bother to h More

by Moemoeisthebest2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Conley Langford III
Dec 24, 2023 -

Jim Ellis Mazda Marietta responded

Moemoeisthebest2001, we are so disappointed to learn of this situation you have described. I'm not sure what the situation was. You listed service visit as your reason for visit and Mr. Langford doesn't work in service. Either way please contact me and I would like an opportunity to serve you. Daryl NeSmith General Manager daryln@jimellis.com 770-792-4539

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