Jim Hudson Ford

Feedback on Service Visit Went in for routine maintenance, in and out in a little over an hour, $300 charge was more than I expected, Service Representative was friendly and ef Went in for routine maintenance, in and out in a little over an hour, $300 charge was more than I expected, Service Representative was friendly and efficient. More

Great experience Good experience with Ernesto. No pressure and a lot of patience on his part. Went in to “look”, drove home a few hours later in a new car. Pleased Good experience with Ernesto. No pressure and a lot of patience on his part. Went in to “look”, drove home a few hours later in a new car. Pleased with trade-in amount on 2004 Sonata. This was our third purchase from Jim Hudson Ford and we would recommend this dealership to our friends. More

Well done! Friendly as always. Nice waiting room Knowledgeable tech. (John?) who shall now be known as the Sync Wizard. Thank you for not having Home and Gar Friendly as always. Nice waiting room Knowledgeable tech. (John?) who shall now be known as the Sync Wizard. Thank you for not having Home and Garden channel on TV again. ESPN maybe on Sats? More

every one was so helpful to us. We liked Mr Lybrand. We have always bought our cars and trucks from Ben Satcher You have a great set up there so we probably will tell others about your very friendly en We have always bought our cars and trucks from Ben Satcher You have a great set up there so we probably will tell others about your very friendly enviroment. More

My customer rep, Ken, was so helpful. Great customer servic Came in for my 120,000 miles checkup. Had oil changed, tires rotated and car washed. My service representative, Ken, was very customer service orient Came in for my 120,000 miles checkup. Had oil changed, tires rotated and car washed. My service representative, Ken, was very customer service oriented. More

Great Experience As always Ford Service department provided professional, courteous service. Turnaround time was quick and the work performed was thoroughly taken care As always Ford Service department provided professional, courteous service. Turnaround time was quick and the work performed was thoroughly taken care of. I have been loyal to Ford for a reason. Great product and excellent customer service. Thank you. More

10,000 mile service was pleasant I had my first service of any kind for my 2017 Ford Escape, which I've had for about a year now. I wanted to do the 10K mile checkup at the dealership I had my first service of any kind for my 2017 Ford Escape, which I've had for about a year now. I wanted to do the 10K mile checkup at the dealership where I bought it to ensure there would be no warranty uncertainties later. I must admit I was not looking forward to it. Despite an excellent experience on the sales side (Kurt Matthews) almost a year ago, dealerships in general have a poor reputation for service, and that's what I was prepared for. Happily, this was a good experience. I had a 7:30 am appointment. They took my car quickly, and completed the work within the 90 minutes promised. Shane Sharpe checked me in, and patiently answered many questions I had about a variety of subjects. There was no rush to move on to the next customer, and talking with Shane was a pleasant way to start the day. I had a couple more questions when he retrieved me after the work was done, and again, he took the time needed to listen and answer. Of course I could be wrong, but Shane seemed knowledgeable about my car. So today I was pleasantly surprised. I love the car, and so far ... two thumbs up for Jim Hudson sales and service. Thanks! More

Early lease termination The dealership worked very hard to put me in the car I wanted. I will be back when it's time to trade this one in. Michael The dealership worked very hard to put me in the car I wanted. I will be back when it's time to trade this one in. Michael More

Fast, friendly, and professional Always a good experience when getting my Ford Edge serviced. The service department associates are friendly and professional. They perform the service Always a good experience when getting my Ford Edge serviced. The service department associates are friendly and professional. They perform the service quickly, too, so you don't waste your time. More

Huge mechanical issues GREAT experience. Service evaluated the car, ordered the parts, repaired issues!! Husband waited for repairs to be completed. He enjoyed the waitin GREAT experience. Service evaluated the car, ordered the parts, repaired issues!! Husband waited for repairs to be completed. He enjoyed the waiting area. WASHED & VACUUMED my car!! EXCELLENT! We will always use Jim Hudson Ford for our repairs. I appreciated the wash & vacuum!!! Hope this is part of the service experience all the time. Bridgette G More