Jim Lupient INFINITI
Golden Valley, MN
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Bought an 08 c300 Benz from them & love it.... I had to get it serviced & they got me right in to fix the problem.... also gave me a nice rental car to use while mine was in the shop.... Greg po had to get it serviced & they got me right in to fix the problem.... also gave me a nice rental car to use while mine was in the shop.... Greg pomish is the nicest guy ive ever dealt with by far with my many car buying experiences.... & not to forget all staff members including mike lessner, kathy crupi, connie northrop, greg jones where all exceptional.... A++++ dealership would recommend them to anyone More
Everyone at the dealership was friendly and helpful from the very start. Lisa worked with me on getting a very good price on the vehicle and the follow up both before and aftr the sale has been great. Gre the very start. Lisa worked with me on getting a very good price on the vehicle and the follow up both before and aftr the sale has been great. Greg Pomish the Dealership Manager went so far as to pick me up at the airport on the day I picked up my new car. I could not have asked for better service. I have purchased a number of cars and this has been the best service I have ever had! More
We have had 3 Infiniti sedans and just purchased number 4 - all from Lupient Infiniti. Everyone is professional, friendly, knowledgeable, and above all provide excellent service, which Lupient Infiniti has - all from Lupient Infiniti. Everyone is professional, friendly, knowledgeable, and above all provide excellent service, which Lupient Infiniti has never forgotten in all the years we have been customers. More
This is my 7th Infiniti and 4th at Lupient Infiniti. They are very professional and don't have to sell the cars because they sell themselves, especially for past Infiniti owners. They sell their service whic are very professional and don't have to sell the cars because they sell themselves, especially for past Infiniti owners. They sell their service which is first class. More
I have had a number of QX56 from this dealership. The service & customer service has always been consistently good but my experience today was tops! Timeliness, friendliness, work done ...total experien service & customer service has always been consistently good but my experience today was tops! Timeliness, friendliness, work done ...total experience excellent. Thank you guys! More
I selected Jim Lupient Infiniti over the other Infiniti dealership in the area based on my initial conversation the with other dealership last year. After doing some research on-line I saw several positive dealership in the area based on my initial conversation the with other dealership last year. After doing some research on-line I saw several positive reviews from previous customers. I was not disappointed. From the minute I arrived at the dealership I was treated with a high level of courtesy and respect. Everyone I spoke with was friendly and interested in helping in any way they could. Mary did a terrific job of showing me everything I was interested in seeing to make sure I got exactly what I was looking for. I looked at several options and when I ultimately landed on the beautiful black FX I instantly fell in love with everyone did a great job of putting together a menu of purchase and lease options to choose from. I traded my 2004 G35 and received enough in trade for it that I didn't even feel the need to haggle over it. The finance aspect went perfectly and when all was finally said and done it was after closing time. Rather than rush me out Mary spent more than enough time walking me through the many bells and whistles intent on making sure I had everything set how I wanted before leaving. If I'm still in the area 39 months from now I'll definitely be going back to see the folks at Jim Lupient Infiniti. More
Being a previous Infiniti owner I would not have thought I would be so incredibly pressured to buy. I went in purely gathering information. The sales person was over zealous and really pushing me into a dec I would be so incredibly pressured to buy. I went in purely gathering information. The sales person was over zealous and really pushing me into a decision after repeatedly saying I was just exploring options. I don't fall into this type of pressure, so it began putting a bad taste in my mouth. I was then accused of sending mixed signals about wanting to buy, even though I made it perfectly clear I was not buying that day. The sales person even went as far as to have the vehicle washed and brought up front and telling me I could leave in it that day. When all was said and done I left and a few days later sent a question by email, which I never received a response. It's apparent that I do not rate as a customer anymore since I didn't buy a car on my first trip to the dealership. I have since crossed Infiniti off my list and I'm about ready to purchase a new BMW as the sales staff at BMW of Minnetonka have been helpful and not pushed me in anyway. They actually encourage me to go home and think over the options. More
I had purchased my vehicle elsewhere, only because I wanted an Italian brand that the Lupient family does not carry. But that doesn’t mean I had to forgo the all the peace of mind that the Lupient team wanted an Italian brand that the Lupient family does not carry. But that doesn’t mean I had to forgo the all the peace of mind that the Lupient team has to offer. Sure, any dealer can sell you an overpriced temporary wax job finish protection. But I wanted the same protection that the people at Boeing, Gulstream, even the President of the United States depend upon. That is why I went with the Cilajet protection package. Cathy Crupi, the Lupient Infiniti business manager, even showed me the video from “Jay Leno’s Garage”, where Jay Leno can’t say enough about the product. I figure if the Cilajet protection package is good enough for Jay Leno’s rare multi $100,000.00 classics, its good enough for my little baby. Baseball season is upon us, and if you want triple-play protection, I recommend that you play with the Cilajet product, Kathy Crupi, and the Lupient Infiniti team! More
I had a wonderful experience as soon as I walked into the door of the dealership. Very professional and friendly. I would highly recommend Jim Lupient Infiniti and our sales person, Mary LaMere. Mary work door of the dealership. Very professional and friendly. I would highly recommend Jim Lupient Infiniti and our sales person, Mary LaMere. Mary worked with us on the price so we could get the car that we wanted. Overall a fantastic experience I am delighted with the dealership and I love my new car. More
Recently Peter helped me with tires on my G37 Sport Coupe. I was so impressed I had him do likewise on our Acura! He truly is an exceptional problem solver and a delight to deal with. Keep this man Coupe. I was so impressed I had him do likewise on our Acura! He truly is an exceptional problem solver and a delight to deal with. Keep this man happy and you will have lots of satisfied service customers. Thank you, Terry Stein. More