Jim Lupient INFINITI

i been to many dealers( Lexus of wayzata, and Acura) and just because i wasn't wearing a tuxedo, they didnt even bother in helping me instead gave me a weird look like if i didn't have any money. But lupien just because i wasn't wearing a tuxedo, they didnt even bother in helping me instead gave me a weird look like if i didn't have any money. But lupient infiniti was a whole new experience, for the first time i been to a dealer I was treat as somebody really important even though i'm not. All the staff really knows how to treat people, no matter if you wear a tux or not. Steve Savitt was very helpful and helped me through the whole process of fixing my car. I really want to thank all the staff of lupient Infiniti keep up the good work and the way you treat your customers. More

The sales team took a very low key approach and were sentsitive to our needs and desires. Mike was very knowledgeable, courteous and friendly throughout the entire leasing process. We appreciated the t sentsitive to our needs and desires. Mike was very knowledgeable, courteous and friendly throughout the entire leasing process. We appreciated the time he spent with us in the car reviewing and demonstrating our car's many features and discussing maintenance procedures. More

Second used vehicle purchased from Lupient Infiniti. Five plus years ago, purchased a used QX4 from Mike Lessner. Best car/suv buying experience of my life. The service over the years was excellent with a s plus years ago, purchased a used QX4 from Mike Lessner. Best car/suv buying experience of my life. The service over the years was excellent with a single exception. During those years a woman service writer (can't remember her name) was exceptional. Went looking for a newer used car this time. Wasn't planning to take one home. Obviously did ... a 2007 M35x. Was the equal of a one in Des Moines. Better price, more for my trade-in, and a great experience. Mary was a great salesperson, very patient and pleasant. Ted Gebre(sp) was helpful and patient as well as I debated between two vehicles. Kathy Crupi was incredibly knowledgeable and efficient. The coffee and cookies were good too! An excellent experience and follow-up. Thanks. Tim Johnson More

We had a great experience with this dealership. We enjoyed working with Lisa, she seemed genuine in helping us find a great deal and the car we wanted. I will recommend Lupient to others and when we a enjoyed working with Lisa, she seemed genuine in helping us find a great deal and the car we wanted. I will recommend Lupient to others and when we are looking for another vehicle we will re visit the dealership. Thanks More

My experience was great overall! It was a car-buying experience that was very easy, and actually enjoyable! There was no hard pressure. Pricing was very competitive, and they were able to work with me experience that was very easy, and actually enjoyable! There was no hard pressure. Pricing was very competitive, and they were able to work with me on my trade-in, and get me a value that I felt comfortable with. More

We have purchased or leased 4 cars through Lupient Infiniti. We have been so pleased, we have referred many friends who have also purchased from Lupient Infiniti. The buying/leasing experience is al Infiniti. We have been so pleased, we have referred many friends who have also purchased from Lupient Infiniti. The buying/leasing experience is always quick and painless. The staff is very knowledgable and friendly, and pricing is fair. Their service team can't be beat! They strive to have things done on time, and done correctly the first time. They are a 5 of 5 star dealership! More

Lisa did a great job of listening to what my needs and wants were and made my car buying process painless. I have purchased at least 20 cars in my life and this by far was the easiest to do as far as wha wants were and made my car buying process painless. I have purchased at least 20 cars in my life and this by far was the easiest to do as far as what I wanted, the price I needed to have and the small amount of time "negotiating". I will be recommending this dealership and Lisa to anyone looking for a new vehicle. More

We have always had good service there. The service people are always very nice. I really like Lisa Polson, she is very professional while being friendly at the same time. We will definately buy our people are always very nice. I really like Lisa Polson, she is very professional while being friendly at the same time. We will definately buy our next car from her (We have bought two so far). there was one time that we wern't "thrilled" we took the M in for a wash and the tires were still dirty when the car came back. My husband pointed it out to the technician and he was insulted that Lonnie asked him to take it back and redo the tires. Otherwise everyone is great! More

This is our first venture into the luxury SUV world. My husband checked out all of the dealers who had vehicles in the same class as the EX35. One local dealer's sales staff was so arrogant that they scat husband checked out all of the dealers who had vehicles in the same class as the EX35. One local dealer's sales staff was so arrogant that they scattered as my husband entered the dealership. That definitely did NOT happen at Jim Lupient Infiniti. My husband came home so excited and raving on about the EX35 and Mary (the sales rep) and Kathy (the finance rep)(this was the only place that elicited that response from him) that I knew that was the SUV I wanted. When I walked in with my husband approx 60 minutes later that same evening, Mary began "selling" me on the vehicle - my response was that she had already sold the vehicle and I was just here to pick out the color's and options. I am looking forward to a long and rewarding partnership with Jim Lupient Infiniti. Great vehicle, great staff, and outstanding service - you will not be disappointed. More

I've purchased or leased five new Infiniti's from Lupient ('97, '00, '04, '07 & '10), plus my wife and son/daughter-in-law purchased pre-owned ones. The sales and service experiences keep me coming back. I ('97, '00, '04, '07 & '10), plus my wife and son/daughter-in-law purchased pre-owned ones. The sales and service experiences keep me coming back. I also have referred many friends and relatives to them. They always treat their customers fairly and with respect, unlike experiences I hear about at other car dealers. More