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Jim Norton Chevrolet - Service Center

Broken Arrow, OK

4.2
76 Reviews

76 Reviews of Jim Norton Chevrolet - Service Center

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May 20, 2016

Great Dealership The staff was very friendly, and concern about the care for my car, and they made sure that I was in a loaner car until mines was repaired. Good Job!! More

by Anita Sells
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Clark really knows his job on how to sell cars
May 23, 2016 -

Jim Norton Chevrolet responded

Anita, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best Regards, Mike Ridenour, Internet Sales Director mridenour@jimnortonchevy.com

May 13, 2016

Service The staff was very friendly and quick to work on my car. They have great customer service. They were very informative up front and had a great atmosph More

by kasandraray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Rudiger
May 17, 2016 -

Jim Norton Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, please be sure to like us on Facebook. Best Regards, Mike Ridenour, Internet Sales Director mridenour@jimnortonchevy.com

May 03, 2016

service Great friendly staff, car fixed quickly and with a free car wash. Highly recommend. Sales staff very friendly as well. Pricing was very competitive an More

by Billycape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2016 -

Jim Norton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Jim Norton Chevrolet commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

April 19, 2016

GREAT EXPERIENCE! Great Experience! Service Counter & Bay is extremely welcoming and clean! Walked the dealership and visited with the GM, Billy Caperton, was very impr More

by J. Davis Homes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Caperton
Apr 21, 2016 -

Jim Norton Chevrolet responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

April 07, 2016

Great Service! The service rep was very courteous, excellant communication , provided Loaner vehicle, repair was good and done the next day. I will return here for More

by GMC Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Rudiger
Apr 11, 2016 -

Jim Norton Chevrolet responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

February 17, 2016

Best Service Department! They always have free coffee and refreshments while you wait.. They also washed and vacumed my car for me for free while I was waiting for the oil to More

by Court.d11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2016 -

Jim Norton Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Jim Norton Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

February 16, 2016

Wonderful service I am never skeptical about taking my car in for service at this trustworthy dealership...This time was just as professional and courteous. Excellent s More

by bjs74012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Pressler
Feb 25, 2016 -

Jim Norton Chevrolet responded

I am happy to hear your time spent with the team was pleasant. If you have any questions or concerns, please come back to visit us. We look forward to seeing you in the future. Be sure to check us out on Facebook so you can take advantage of our many great specials and incentives. Regards, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

February 04, 2016

Service Department I took my car in for what I thought was a minor issue and the mechanics found some very serious issues that were all covered under the warranty. I had More

by Canefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2016 -

Jim Norton Chevrolet responded

Thank you for the feedback, Canefan! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent service visit. If you haven't yet, check us out on Facebook for access to our special offers! Best, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

January 30, 2016

Great service I came in for an oil change, and I was informed that since I had purchased my Buick here, I was entitled to my first 2 oil changes free. They also cor More

by Drew79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Galliart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesinyai Pennington , Jill Hull
Feb 03, 2016 -

Jim Norton Chevrolet responded

Drew, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best, Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

December 02, 2015

Very Happy Customer So much to say in just a little box. All I can say is my first experience was not good and thats what took me to Keystone Chevrolet a year ago for my More

by cwade94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Franklin, Kyle Floras, Jason Fountain , Yesinyia Pennington, Yesinyai Pennington
Dec 03, 2015 -

Jim Norton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Jim Norton Chevrolet commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook and Twitter pages for access to our exclusive content. Mike Ridenour Internet Sales Director mridenour@jimnortonchevy.com

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