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Jim Norton Chevrolet - Service Center

Broken Arrow, OK

4.6
68 Reviews

68 Reviews of Jim Norton Chevrolet - Service Center

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April 04, 2024

Melody's work ethic is shown in the gym and on the sales floor. I know who I'll be contacting for my next vehicle in the future. I'm happy to see the impact she's had on other's and look forward to her cont More

by andrewmontoya99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Jim Norton Chevrolet responded

Thank you for the kind words, Andrew. We're glad to hear that our team provided you with a positive experience. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Outstanding care and professionalism! Melody is there to help throughout the entire process. Thank you, Mel! More

by ligiajim22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to write about your experience with us! At Jim Norton Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Melody was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

Definitely recommend, very professional I wouldn’t go anywhere else but with melody, very helpful More

by Lizbeth Bustamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to write about your experience with us, Lizbeth! At Jim Norton Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Melody was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you! Sincerely, Courtney, Jim Norton Auto Group

February 27, 2024

Chris has been extremely helpful and responsive in working with us to take care of our Tahoe. He is courteous, friendly, professional and always has a smile! Outstanding person! More

by mduininck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to write about your experience with us! At Jim Norton Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Chris was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 03, 2024

Michael always helps me with my Vehicles. I have two Chevy's that he take very good care of if it preventive maintenance or new tires! He gets it done! More

by radducci21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to write about your experience with us! At Jim Norton Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Michael was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

January 23, 2024

I feel like I am the only customer they have when Chris helps me out. He checks on the items I need, plans out my work and I am in and out as if I am the most important person to them. It's like having c More

by m.warman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

January 23, 2024

Always gets the job done and stands true to their word. Would recommend this dealership More

by Austin Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Jim Norton Chevrolet responded

Thank you for your feedback! We are concerned with your rating. If there is any concern you would like to discuss please reach out to our Fixed Operations Director, Joe Gibson, at (918) 615-2996, jgibson@jimnortonchevy.com Sincerely, Courtney, Jim Norton Auto Group

January 22, 2024

Chris works really hard at providing what I have needed for my van - which is for a daughter that I have that’s handicap and for one of our work trucks. I appreciate that if he can’t answer a call he wil More

by jfstonepetal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garay Winkler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

January 20, 2024

Chris Friesen and Jim Norton Chevrolet are good people to trust and deal with concerning your new and used vehicles repairs and service. More

by Crlewisjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jim Norton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

January 20, 2024

This guy is the most courteous and knowledgeable young man I have met . Any question I ask him if he didnt have the answer he found it . This man is someone I would always feel comfortable with him when More

by shain40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Palliota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jim Norton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

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