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Jim Norton Toyota Tulsa
Tulsa, OK
3,211 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,211 reviews
June 12, 2024
Great Service and people. They really work hard to take care of you. I appreciate the car wash also. They really work hard to take care of you. I appreciate the car wash also. More
by raytingler
Verified CustomerEmployees Worked With
Helpful June 12, 2024
The wait time for maintenance at my last visit was over an hour longer than I was told it would be. The reason given was unsatisfactory. I was told "they just got behind". This happened on another visit an hour longer than I was told it would be. The reason given was unsatisfactory. I was told "they just got behind". This happened on another visit recently. I probably will find someplace closer to home for future needs. Too bad after 11 years of great service. More
by dward42586
Employees Worked With
June 11, 2024
Service department is easy to deal with & keeps you well informed on whats going on with your vehicle. informed on whats going on with your vehicle. More
by allenetchison
Employees Worked With
June 11, 2024
Great experience! Quick check in with a very nice customer service associate followed by a minimal wait. I was out of there before I expected! Quick check in with a very nice customer service associate followed by a minimal wait. I was out of there before I expected! More
by MRMCGILL
Employees Worked With
June 11, 2024
The work was well done. They went beyond my expectstions in replacing a bad tail light. I had requested an alignment, but he that my car was in perfect alignment, therefor They went beyond my expectstions in replacing a bad tail light. I had requested an alignment, but he that my car was in perfect alignment, therefore, there was no charge. I was very pleased. More
by briancherylbooth
Employees Worked With
June 11, 2024
I am happy with Jim Norton Toyota's service department. They don't try to upsell you on services your vehicle doesn't need, and they are respectful of your time. They don't try to upsell you on services your vehicle doesn't need, and they are respectful of your time. More
by teresa.lamx
Employees Worked With
Don't recall names
June 10, 2024
Didn't have to wait too long which was good for me at the time time More
by childofgod0205
Employees Worked With
June 10, 2024
Always a great experience with Jim Norton Toyota, I definitely recommend using the for your Toyota needs. definitely recommend using the for your Toyota needs. More
by luke.b.oldham
Employees Worked With
June 10, 2024
Service was excellent. I had several things done and I anticipated my wait would be longer than it was. I was pleasantly surprised the work was finished earlier and I was I had several things done and I anticipated my wait would be longer than it was. I was pleasantly surprised the work was finished earlier and I was out of there. Everyone I worked with was professional and courteous. More
by sheetsjrrobert
Employees Worked With
June 09, 2024
Everyone I’ve ever dealt with at this dealership has been very courteous and professional. very courteous and professional. More
by ELLENSAARE
Employees Worked With
