Back

Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,208 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
Contact Dealership

9809 South Memorial Drive

Tulsa, OK

74133

Directions

By Type

Showing 3,208 reviews

March 20, 2013

As soon as I walked in customer service was immediate and friendly. Appreciated that Josh Casey was willing to listen and get me in the perfect car for me. Enjoyed Nick Jones as well, also very professional. More

by nendsley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones
Mar 20, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your great review! We are glad to hear that Josh and Nick were helpful and friendly! We strive for excellent customer service, and we are glad you could see it! It's always our goal to make sure our customers drive away knowledgeable about their new purchase! We hope you are enjoying your vehicle, and please let us know if there's anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

March 20, 2013

We had a great experience buying our Toyota Corolla from Thomas Hector. He was friendly, informative and listened to us. We also had a great experience in the finance office. Jonathon was upfront and thorou More

by wjhcuthbert
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 21, 2013 -

Jim Norton Toyota Tulsa responded

It's great to hear that you enjoyed working with Thomas and Jonathan! They are great employees that truly care about each of their customers! Thanks for coming to see us and writing a review! We hope you are enjoying your Toyota Corolla! Sara St. John- sara_stjohn@jimnortontoyota.com

March 16, 2013

JP is the most wonderful sales consultant I have dealt with. He's very friendly, very helpful, and very knowledgable. I never felt pressure to buy a car. Ended up purchasing a sienna and LOVE it! More

by Stafirafamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 18, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review! We are pleased to hear that you liked working with JP! Customer Service is our top priority, and we are glad that JP was able to help you find you your Sienna! We hope you are enjoying it! Please let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

March 14, 2013

The dealership works with you in a straight-forward manner. No "bait-and-switch", no "I'll have to talk to my manager" routines. They are connected with the online Consumer Reports lowest-price servi More

by brooney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2013 -

Jim Norton Toyota Tulsa responded

We are happy to hear that you enjoyed working with Thomas! He is a great employee that cares about his customers! We strive for great customer service and straight forward deals with no pressure to purchase, and we are glad that you could see this. Thanks for coming in to see us and for taking the time to write your review! We hope you are enjoying your new vehicle, and please let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

March 13, 2013

I chose Jim Norton Toyota for the purchase of my new 2013 Toyota Highlander SE for three reasons: (1) The reputation of the dealership. (2) The great experience I have had for the past eight years with your More

by eeb34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Smith
Mar 14, 2013 -

Jim Norton Toyota Tulsa responded

What a great review! Thank you for being a loyal customer to us! We are happy that you enjoyed working with Dain, and that he was able to find you and your family a vehicle that will serve your needs! We strive to provide the best customer service possible, and we are glad that you enjoyed your time with us. Thanks again for your review, and we hope you are loving your 2013 Toyota Highlander SE! Sara xx. John- sara_stjohn@jimnortontoyota.com

March 10, 2013

Great buying experience! We received a very fair trade-in value of our used car and the final price of the new vehicle was very fair as well. We just told them what we wanted and in minutes we had More

by sparky2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Hergy
Mar 11, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for telling us about your experience, David! We are pleased that you are satisfied with your time with us, and that you never felt that it was a hassle to purchase! We strive for excellent customer service and fair deals! We agree that the sales department is pretty great as well! Thanks again for your review, and we hope you are enjoying your new vehicle! Let us know if you need anything! Sara St. John- sara_stjohn@jimnortontoyota.com

March 10, 2013

Sales person very friendly. His communication somewhat slow, but friendly and non pressuring. Business person took too much of our time with sales pitch on extended warranty. Quicker in and out with the More

by rdekker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kord Padilla
Mar 11, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback! We love hearing back from our customers on ways that we can improve. We definitely understand that some of our customers would prefer a faster experience, and we will take that into account in the future. We hope you are enjoying your new vehicle! Thanks for coming in to see us! Sara St. John- sara_stjohn@jimnortontoyota.com

Mar 11, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback! We love hearing back from our customers on ways that we can improve. We definitely understand that some of our customers would prefer a faster experience, and we will take that into account in the future. We hope you are enjoying your new vehicle! Thanks for coming in to see us! Sara St. John- sara_stjohn@jimnortontoyota.com

March 09, 2013

All the sales (Derek Brown and Blake Smith)and srevice people (Joseph Howard) I worked with were very professional and friedly. They answered my questions in a timely manner and very concern about custome More

by JiaJia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 11, 2013 -

Jim Norton Toyota Tulsa responded

We are happy to hear that you had a great experience with us! We strive for excellent customer service, and we are glad that you could see it! Derek, Blake and Joseph are great employees who truly care about each of their customers! We hope you are enjoying your new vehicle! Sara St. John- sara_stjohn@jimnortontoyota.com

March 05, 2013

Josh has been extremely helpful during my recent purchase of a Volkswagen Jetta. I am located 1100 miles from the dealership and I was not sure that the advertised vehicle would meet my needs. Josh has p More

by dante_the_dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 06, 2013 -

Jim Norton Toyota Tulsa responded

Wow! What a great review! We are pleased that Josh was able to help you throughout your whole purchase! We understand that it isn't easy to export vehicles, and we are happy that your process went smooth, and that Josh was there to assist you with the problem at the border. It's important to us that whether over email, phone or in person, that our customers feel taken care of and informed, and we are glad that this was the case for you. We hope you are enjoying your Volkswagen Jetta, and please let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

March 04, 2013

Very informative about vehicle and made the experience easy. While in financing he taught my son some chess moves to use on me later. Overall a good experience. More

by DeanFTG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla
Mar 06, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review! We are pleased to hear that your experience was easy and informative! We strive for excellent customer service, and we love when we get the chance to spend some time with our customers and their kids! We definitely understand that it isn't always the most fun place to be for kids! We hope you are enjoying your new vehicle, and please let us know if you need anything! Sara St. John- sara_stjohn@jimnortontoyota.com

...
303
...