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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,209 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,209 reviews

February 09, 2013

I originally talked with Richard over the phone.I was interested in a Corvette he had listed on Auto Trader.After some calling back and forth I decided to drive to Tulsa to look at the car.Everything was More

by Reddick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial/paperwork, Richard Haase
Feb 11, 2013 -

Jim Norton Toyota Tulsa responded

Thanks for your review, Ed! We are happy to hear that you had a positive experience working with Richard! Whether on the phone or in person, we always make sure to provide excellent Customer Service! We hope you are enjoying your Corvette, and please let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

February 08, 2013

Had an excellent experience with both Justin an Blake. Justin was very understanding of exceptional circumstances with regard to my timing on closing the deal. I would highly recommend either Justin or More

by mecart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 11, 2013 -

Jim Norton Toyota Tulsa responded

We're happy to hear that you enjoyed working with Justin and Blake! We understand that each of our customers have specific needs when it comes to purchasing a vehicle, and are glad that we were able to close the deal for you so quickly! We hope you are enjoying your new vehicle! Thanks for your review! Sara St. John- sara_stjohn@jimnortontoyota.com

Feb 11, 2013 -

Jim Norton Toyota Tulsa responded

We're happy to hear that you enjoyed working with Justin and Blake! We understand that each of our customers have specific needs when it comes to purchasing a vehicle, and are glad that we were able to close the deal for you so quickly! We hope you are enjoying your new vehicle! Thanks for your review! Sara St. John- sara_stjohn@jimnortontoyota.com

February 08, 2013

Derek Brown presented himself with professionalism and interest in my car desires and requirements. He asked pertinent questions, he actually listened to my responses, and he addressed my concerns. Derek' More

by kayekaye
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Feb 11, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for your review! We're glad to hear that Derek was able to get you exactly what you were looking for! He is a great employee who really does listen to his customers, along with provide excellent knowledge about Toyota products. Thank you for trusting us enough to send friends and family to see us! We hope you are loving your new vehicle, and let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

February 08, 2013

This was the best experience we have ever had buying a car! Blake Smith did everything possible to make our purchase a truly exceptional experience. He answered all our questions, explained everything ab More

by buyer7788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kord Padilla
Feb 08, 2013 -

Jim Norton Toyota Tulsa responded

We're happy to hear that you had a great experience with us! Blake is a great employee who goes above and beyond to make sure his customers are completely satisfied! It's great that you felt knowledgeable about your new vehicle, and you felt comfortable to drive it home! Thanks for coming in to see us, and writing about your experience. Let us know if you need anything! Sara St. John- sara_stjohn@jimnortontoyota.com

February 06, 2013

Amazing! Purchased our second Toyota from Jim Norton and Rod Rayl in two months. Super service and no pressure. Thanks for making this such an easy process! More

by farmbuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Calkins
Feb 07, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for being such a loyal customer! We are glad to hear that you have enjoyed your experience with us and Rod! We're happy that you could see that we place high value on excellent Customer Service and no pressure. Enjoy your new vehicle, and let us know if we can do anything else for you! Sara St. John- sara_stjohn@jimnortontoyota.com

February 03, 2013

This was the best experience purchasing a vehicle I have had . Josh and Nick were fantastic to work with . All done on E-Bay seamless transaction. Michael Jenkins MD More

by Mijenkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones
Feb 04, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for your review! We are glad to hear that your experience was so great! We are happy that Josh and Nick were able to get you exactly what you needed, and that is was a smooth process! Enjoy your new vehicle, and let us know if there is anything else we can do for you! Sara St. John- sara_stjohn@jimnortontoyota.com

February 01, 2013

I’m not really a “feedback” type of person but when you come across that type of person that makes you feel as a valued customer and provides incredible service, I feel that they should be recognized. I ha More

by jayarroyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 01, 2013 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write about your experience! We love hearing positive feedback about our employees! Laura truly does care about each of her customers, and she always goes the extra mile! We truly believe that whether online or at the dealership, you should get the best customer service possible. We're happy to hear that you made it back to Florida safely, and we hope you are loving your Genesis! Sara xx. John- sara_stjohn@jimnortontoyota.com

January 31, 2013

This was our 2nd time to purchase a truck from Jim Norton Toyota, and again it was a great experience. We will continue to buy our vehicles from this dealership. We was treated great. They are TRULY EXCEPT More

by bethnb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 01, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for being such loyal customers! We are pleased to hear that you have had a great experience with us during both of your visits! We strive for great customer service, and having friendly, helpful employees is what we strive for! Thank you for your review, and we hope that you are loving your new Toyota! Sara St. John- sara_stjohn@jimnortontoyota.com

January 30, 2013

I love my Toyota!! The entire staff was excellent! Friendly and went out of their way to make use feel comfortable. Great experience! I told them exactly what I wanted and Dain Livingston came up wi More

by happycamry2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney
Jan 31, 2013 -

Jim Norton Toyota Tulsa responded

Thank you for your review! We love to hear when customers are satisfied with their experience! We're glad that Dain was able to get you exactly what you wanted, and that he was able to give you additional assistance with your stereo system! Listening to music in a new car is a great feeling! We are glad you are loving your Toyota, and please let us know if there's any other way we can help you! Sara St. John- sara_stjohn@jimnortontoyota.com

January 29, 2013

This is our 4th Prius. We have enjoyed each one but this one has everything we wanted from the start but was not offered yet. The electronic driver seat and the moon roof was hard to give up when we traded More

by Patricia Yerton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones
Jan 29, 2013 -

Jim Norton Toyota Tulsa responded

We're glad to hear that you had a good experience with us! Customer Service is our top priority, and we always try to do everything we can to make sure that our customers are getting what they want and need! Thank you for your review, and we hope you are enjoying your newest Prius! Let us know if we can help you with anything else! Sara St. John- sara_stjohn@jimnortontoyota.com

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