Jim Norton Toyota Tulsa

Derek Brown presented himself with professionalism and interest in my car desires and requirements. He asked pertinent questions, he actually listened to my responses, and he addressed my concerns. Derek' interest in my car desires and requirements. He asked pertinent questions, he actually listened to my responses, and he addressed my concerns. Derek's knowledge of the Toyota product line was that of a seasoned and successful salesman. I will send my friends and family to see Derek whenever they are interesed in buying a new car. Derek was delightful! More

This was the best experience we have ever had buying a car! Blake Smith did everything possible to make our purchase a truly exceptional experience. He answered all our questions, explained everything ab car! Blake Smith did everything possible to make our purchase a truly exceptional experience. He answered all our questions, explained everything about the car we chose so well I felt very comfortable driving it home. There was no pressure to buy, he worked very hard to get us the price we were comfortable with and was a very pleasant person to talk to. Everyone at this dealership was friendly and worked hard to make buying our car a positive, enjoyable experience. I highly recommend this dealership! More

Had an excellent experience with both Justin an Blake. Justin was very understanding of exceptional circumstances with regard to my timing on closing the deal. I would highly recommend either Justin or Justin was very understanding of exceptional circumstances with regard to my timing on closing the deal. I would highly recommend either Justin or Blake in assisting with the purchase of a new vehicle. More

Amazing! Purchased our second Toyota from Jim Norton and Rod Rayl in two months. Super service and no pressure. Thanks for making this such an easy process! Rod Rayl in two months. Super service and no pressure. Thanks for making this such an easy process! More

This was the best experience purchasing a vehicle I have had . Josh and Nick were fantastic to work with . All done on E-Bay seamless transaction. Michael Jenkins MD had . Josh and Nick were fantastic to work with . All done on E-Bay seamless transaction. Michael Jenkins MD More

I’m not really a “feedback” type of person but when you come across that type of person that makes you feel as a valued customer and provides incredible service, I feel that they should be recognized. I ha come across that type of person that makes you feel as a valued customer and provides incredible service, I feel that they should be recognized. I have been looking for a 2012 3.8 genesis coupe white with a manual transmission and black leather interior with very low miles at the right price. After looking for several months I found it at Jim Norton Toyota located in Tulsa, Oklahoma. I sent an email asking for information and within an hour I received some info from Laura Morse. She was the perfect sales associate not using high pressure type tactics. I live in Florida and while exchanging emails back and forth she never forced the issue that people are constantly driving or inquiring about the vehicle so I need to make a decision quickly. This has happened to me before with other out of state inquires. Having received all the info I asked for I decided to call Laura. Laura was extremely friendly energetic and very informative on the genesis and told me that I would be very happy with the car because it’s in beautiful shape. After making the decision to go for the purchase, Laura volunteered to pick me up at the airport and bring me to the dealership. The car was parked inside the show room all so beautiful just waiting for me to bring it home. The weather outside was terrible heavy rains and strong winds. Laura walked me over to the business center and introduced me to manager Nick Jones. Nick was fantastic, extremely polite, and very professional. He is a very knowledgeable person who loves cars and takes pride in his job. After all the paper work was completed I jumped in the genesis and started the drive back to Florida. As I mention above the weather was terrible from the start. Laura was concerned as I was leaving and had followed up with an email that night. Now what kind of sales associate would follow up with a customer to this extend. I tell you, only one who cares and enjoys their job. Thank you Laura More

This was our 2nd time to purchase a truck from Jim Norton Toyota, and again it was a great experience. We will continue to buy our vehicles from this dealership. We was treated great. They are TRULY EXCEPT Toyota, and again it was a great experience. We will continue to buy our vehicles from this dealership. We was treated great. They are TRULY EXCEPTIONAL. More

I love my Toyota!! The entire staff was excellent! Friendly and went out of their way to make use feel comfortable. Great experience! I told them exactly what I wanted and Dain Livingston came up wi Friendly and went out of their way to make use feel comfortable. Great experience! I told them exactly what I wanted and Dain Livingston came up with it. Dain also help me and explained set up of my stereo system which is awesome. I love my Toyota! More

This is our 4th Prius. We have enjoyed each one but this one has everything we wanted from the start but was not offered yet. The electronic driver seat and the moon roof was hard to give up when we traded one has everything we wanted from the start but was not offered yet. The electronic driver seat and the moon roof was hard to give up when we traded in our Camry but we like the added milage that came with the Prius. Everyone was extremely helpful. Since we have bought so many cars from Jim Norton, I teasingly asked if we could get Macadamian Nut cookies this time and they actually asked someone if it was possible. They did bend over backwards to make our day a good one. More

This was the best expience we have ever had in purchasing a new vehicle. Every one was very friendly and very concerned that we were comfortable while waiting. The staff from the receptionist to the gals in a new vehicle. Every one was very friendly and very concerned that we were comfortable while waiting. The staff from the receptionist to the gals in the coffee shop were so very sweet. Even the salesman that fixed the broken door that was letting in the cold air making me freeze was special, I really loved the expience, will go back when we need another car. Thanks Jim Norton, we love our new car. More