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Jim Riehl's Friendly Cadillac

Charter Twp of Clinton, MI

3.4
138 Reviews

18900 Hall Rd

Charter Twp of Clinton, MI

48038

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138 Reviews of Jim Riehl's Friendly Cadillac

March 21, 2018

Beautiful Crossover Friendly, helpful sales people. This is my second Cadillac from Friendly. They are willing to work with you to make your dreams come true. Willing def More

by Havaneselover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Callaway
March 19, 2018

Lease was a breeze Eleanor Knapp made my leasing experience so wonderful. She knew what features I was looking for and she made sure that I got a great deal. Thanks Elea More

by MV9765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eleanor Knapp, Thomas Callaway
March 10, 2018

great experience I have brought many new cars in my life time, and this was the best experience thanks to Heidi Wollard Price was right, professional staff. More

by fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Wollard
February 19, 2018

I had oil change and some minor repairs Everything concerning the dealership was great! They even installed my chrome exhaust that was never put on for free. My only issue was with the whee More

by Davidcscherer@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
January 27, 2018

Low beam head light When making a appointment to have my low beam head light replaced and arriving on time I asked for a ball park figure to have this done. I was told it More

by Gmoney4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Callaway
Feb 01, 2018 -

Jim Riehl's Friendly Cadillac responded

I would like to apologize for over quoting this job. After looking into the pricing and price shopping our competition we have realized our pricing is not competitive and are now moving to fix our pricing and become more competitive. Again I am sorry but also glad it was brought to our attention because we can now fix and address the problem. Thank you for taking the time to provide us with this information, and please, allow us the opportunity to assist you again in the future.

January 21, 2018

Service Excellent service quick efficient would highly recommend to others. Best place for an oil change . Jarrod was very accommodating and friendly and welc More

by Ellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod
January 16, 2018

Exceptional Service I purchased an vehicle this January with a sales person by the name of Terrance. He was very tentative to my needs to the type and options that I want More

by curtisg477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Callaway
January 12, 2018

Great Experience Randy in the Service Department were great. They were both very courteous, friendly, and professional. They also arranged for me to get a loaner veh More

by Brian78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Guitar
December 11, 2017

My sales Rep Mrs. Wollard always does an outstanding job. Jim Riehl"s Friendly Cadillac Service is outstanding. We traveled from Kalamazoo, Michigan to have our car serviced. The service center did and outsta More

by mae1921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiedi Wollard
Dec 12, 2017 -

Jim Riehl's Friendly Cadillac responded

Thank you so much for leaving us this review. We appreciate the feedback and the loyalty to our dealership and are very happy to have you as part of the Jim Riehl Friendly family!

December 04, 2017

A truly FRIENDLY dealership! Everyone at Jim Riehl's Friendly Cadillac made our 1st Cadillac buying experience a great one! From first meeting, answering questions, negotiations More

by CMurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Huff (Sales), Kimber (Finance), Brionna (Reception)
Dec 05, 2017 -

Jim Riehl's Friendly Cadillac responded

Thank you so much for your kind words! We are honored to be able to assist you in your purchase, and we gladly welcome you into the Jim Riehl's Friendly family!

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