Jim Riehl's Friendly Cadillac
Charter Twp of Clinton, MI
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139 Reviews of Jim Riehl's Friendly Cadillac
The best car buying experience This is the. Best and friendliest Cadillac dealership in town. The people ARE tge sooo friendly. Just like family. Thanks so much for all your help in This is the. Best and friendliest Cadillac dealership in town. The people ARE tge sooo friendly. Just like family. Thanks so much for all your help in buying and knowing how to know my Cadillac More
Beautiful Crossover Friendly, helpful sales people. This is my second Cadillac from Friendly. They are willing to work with you to make your dreams come true. Willing def Friendly, helpful sales people. This is my second Cadillac from Friendly. They are willing to work with you to make your dreams come true. Willing definitely lease from them again. More
Lease was a breeze Eleanor Knapp made my leasing experience so wonderful. She knew what features I was looking for and she made sure that I got a great deal. Thanks Elea Eleanor Knapp made my leasing experience so wonderful. She knew what features I was looking for and she made sure that I got a great deal. Thanks Eleanor. More
great experience I have brought many new cars in my life time, and this was the best experience thanks to Heidi Wollard Price was right, professional staff. I have brought many new cars in my life time, and this was the best experience thanks to Heidi Wollard Price was right, professional staff. More
I had oil change and some minor repairs Everything concerning the dealership was great! They even installed my chrome exhaust that was never put on for free. My only issue was with the whee Everything concerning the dealership was great! They even installed my chrome exhaust that was never put on for free. My only issue was with the wheel and tire protection warranty that was sold to me that according to my sales person and sales manager covers anything that can happen to it to my wheels or tires. I caught a curb with my wheel and scraped it and was informed that was not covered. Had I know that I can to drive over a land mine for the coverage to kick in I would have saved my money. I should point out that I bought the vehicle and was sold the garbage warranty from a different dealership. I feel duped, and I shouldn't feel anything but happy and well taken care of when I throw 86K down on an Escalade. I still feel someone should take care of those rims, Ive had similar issues with Mercedes before and they did not hesitate to take care of me. More
Low beam head light When making a appointment to have my low beam head light replaced and arriving on time I asked for a ball park figure to have this done. I was told it When making a appointment to have my low beam head light replaced and arriving on time I asked for a ball park figure to have this done. I was told it would cost 175 dollors to have. bulb replaced.This outrageous and irresponsible for one bulb. Let me tell you for my 2011 Malibu Moran dealership did it for just 69.99 thats right 69.99. At a dealership jJim Riehl dealership should be ashamed for how they over charge some one should look into unfair practices there. More
Service Excellent service quick efficient would highly recommend to others. Best place for an oil change . Jarrod was very accommodating and friendly and welc Excellent service quick efficient would highly recommend to others. Best place for an oil change . Jarrod was very accommodating and friendly and welcoming . Very happy More
Exceptional Service I purchased an vehicle this January with a sales person by the name of Terrance. He was very tentative to my needs to the type and options that I want I purchased an vehicle this January with a sales person by the name of Terrance. He was very tentative to my needs to the type and options that I wanted in my new vehicle. He made sure that I got the deal that I could live with. As I was ready to depart from the dealership, a defect in my radio was noted. The dealership won't let me leave the site until I was satisfied. They give me a new car (2018) to drive until my vehicle (2014) was fixed. I would recommend him and this dealership to everyone. More
Great Experience Randy in the Service Department were great. They were both very courteous, friendly, and professional. They also arranged for me to get a loaner veh Randy in the Service Department were great. They were both very courteous, friendly, and professional. They also arranged for me to get a loaner vehicle. More
My sales Rep Mrs. Wollard always does an outstanding job. Jim Riehl"s Friendly Cadillac Service is outstanding. We traveled from Kalamazoo, Michigan to have our car serviced. The service center did and outsta Jim Riehl"s Friendly Cadillac Service is outstanding. We traveled from Kalamazoo, Michigan to have our car serviced. The service center did and outstanding job in finding the problem, therefore taking care the problem in a timely manner. We have found the service manager to accommodate us in every way. He went as far as to pay for hotel accommodation because we were from out of town, We return to buy vehicles from Jim Riehl"s Friendly Cadillac because of their services and professionalism. More