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Jim Riehl's Friendly Cadillac

Charter Twp of Clinton, MI

3.1
139 Reviews

18900 Hall Rd

Charter Twp of Clinton, MI

48038

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139 Reviews of Jim Riehl's Friendly Cadillac

December 04, 2017

A truly FRIENDLY dealership! Everyone at Jim Riehl's Friendly Cadillac made our 1st Cadillac buying experience a great one! From first meeting, answering questions, negotiations More

by CMurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Huff (Sales), Kimber (Finance), Brionna (Reception)
Dec 05, 2017 -

Jim Riehl's Friendly Cadillac responded

Thank you so much for your kind words! We are honored to be able to assist you in your purchase, and we gladly welcome you into the Jim Riehl's Friendly family!

November 12, 2017

Friendly, Professional, Excellent I just purchased a new 2018 Escalade and received nothing but the best customer service ever. From the first I met with Ralph to when I picked up my More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph, Thomas Callaway
Nov 15, 2017 -

Jim Riehl's Friendly Cadillac responded

Michele, we are greatly humbled by your kind words and your recommendation! We look forward to having you drop in again!

November 11, 2017

EXCELLENT AND PROFESSIONAL Our DTS was brought in for an oil change and warranty work on the front seat adjustment. parts were difficult to locate and are still looking for, or More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod ( I hope the spelling is right in the service dept.),, Jenny
Nov 15, 2017 -

Jim Riehl's Friendly Cadillac responded

Thank you so much for your kind review and your recommendation! We are happy to have you as part of the Jim Riehl family!

October 27, 2017

Great Service For Not Your Daddy's Caddy This is the only facility I would trust for my annual oil change and inspection of my modified 700 h.p. CTS V Coupe. Great attention to detailed serv More

by David Glancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kahale, Thomas Callaway
Oct 31, 2017 -

Jim Riehl's Friendly Cadillac responded

Thank you so much for the honor, David. We are happy to have you as part of the Jim Riehl family!

October 26, 2017

Purchase of new car 2018 cts I traded in my 2012 cts for a 2018 cts. I couldn't be more pleased with the experience at Jim Reilhs friendly Cadillac. My salesman Mike Kahael has More

by vitaleannette2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kahael
Oct 27, 2017 -

Jim Riehl's Friendly Cadillac responded

Thank you, Annette! We are always happy to have you here at Jim Riehl's Friendly Cadillac!

October 21, 2017

very pleasant because it was what a nice atmosphere they did what they said they were going to do and they treated me very good.I will be back. More

by iron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Callaway
Oct 23, 2017 -

Jim Riehl's Friendly Cadillac responded

Thank you so much for your kind words! We look forward to seeing you again!

September 15, 2017

Friendly, Fast, Promises Kept Never had a negative service experience at this dealership. They greet you promptly, they're polite and they keep their promises. I leased my present More

by Al Zawacky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Callaway
Sep 18, 2017 -

Jim Riehl's Friendly Cadillac responded

Thank you so much, Al. We look forward to seeing you again!

September 07, 2017

Heidi was great My pick up of the CTS was very quick and professional. Everything was on time and ready to go. I would send anyone to them for a new car. More

by Tbutwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Wollard
Sep 08, 2017 -

Jim Riehl's Friendly Cadillac responded

Thank you so much for the kind words! We are always happy to be of service!

September 05, 2017

Excellent service Excellent, friendly service. Easy to get a convenient appointment. Pete was fantastic and the reception lady was extremely nice. Always a pleasure c More

by Ranieri023
Recommend Dealer
Yes
Employees Worked With
Pete
Sep 06, 2017 -

Jim Riehl's Friendly Cadillac responded

Thank you so much for the kind words and great feedback! We look forward to seeing you again!

September 03, 2017

Cadillac XT5 Shout out to Kurt! Thanks so much for all your help! You were super nice and thorough. You trully love and enjoy your job! Love our new XT5! More

by Ruby M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt
Sep 04, 2017 -

Jim Riehl's Friendly Cadillac responded

We are very happy you had a great experience at Jim Riehl's! We're proud to have employees like Kurt and customers like you!

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