Jim Riehl's Friendly Cadillac
Charter Twp of Clinton, MI
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139 Reviews of Jim Riehl's Friendly Cadillac
A truly FRIENDLY dealership! Everyone at Jim Riehl's Friendly Cadillac made our 1st Cadillac buying experience a great one! From first meeting, answering questions, negotiations Everyone at Jim Riehl's Friendly Cadillac made our 1st Cadillac buying experience a great one! From first meeting, answering questions, negotiations, signing the papers all the way to getting the keys and vehicle orientation, Kevin Huff was awesome! He is very knowledgeable and truly excited about the brand, and excited for us! Brionna made sure we were comfortable and Kimber made the paper-signing a fun experience! Jim Riehl, You have our business!! Thank you!! More
Friendly, Professional, Excellent I just purchased a new 2018 Escalade and received nothing but the best customer service ever. From the first I met with Ralph to when I picked up my I just purchased a new 2018 Escalade and received nothing but the best customer service ever. From the first I met with Ralph to when I picked up my new Escalade and spent time with Thomas I was treated with the utmost respect and received very professional service. The entire process from start to finish was handled with ease and I never once felt as though I was "just another customer" to them. They treated me like I was family, answered every one of my questions and took their time showing and explaining my new Escalade to me. I drove away there feeling confident that I knew everything I needed to know about my new vehicle. After the service and excellent quality of care that I received from everyone here I will never go anywhere else and I will recommend them to everyone. I wish everyone that owned a business was as warm and welcoming, friendly and professional as the people at Jim Riehl. More
EXCELLENT AND PROFESSIONAL Our DTS was brought in for an oil change and warranty work on the front seat adjustment. parts were difficult to locate and are still looking for, or Our DTS was brought in for an oil change and warranty work on the front seat adjustment. parts were difficult to locate and are still looking for, or another solution to fix the problem. I can't praise Jerrod and the service department, for trying to solve this problem. We were given a loaner during the time it took. My wife and I couldn't have had a better experience than what we had. We would recommend not only this dealership but especially the service department More
Great Service For Not Your Daddy's Caddy This is the only facility I would trust for my annual oil change and inspection of my modified 700 h.p. CTS V Coupe. Great attention to detailed serv This is the only facility I would trust for my annual oil change and inspection of my modified 700 h.p. CTS V Coupe. Great attention to detailed service. More
Purchase of new car 2018 cts I traded in my 2012 cts for a 2018 cts. I couldn't be more pleased with the experience at Jim Reilhs friendly Cadillac. My salesman Mike Kahael has I traded in my 2012 cts for a 2018 cts. I couldn't be more pleased with the experience at Jim Reilhs friendly Cadillac. My salesman Mike Kahael has been my go to person for several years. The time he spends with you to get the car you are looking for and explaining all the options of the new car goes above and beyond his job in my opinion. He is not there just to sell you a car. He is there to make sure you get what you are looking for and are pleased with your purchase and comfortable with it. 5 star saleman. More
very pleasant because it was what a nice atmosphere they did what they said they were going to do and they treated me very good.I will be back. because it was what a nice atmosphere they did what they said they were going to do and they treated me very good.I will be back. More
Friendly, Fast, Promises Kept Never had a negative service experience at this dealership. They greet you promptly, they're polite and they keep their promises. I leased my present Never had a negative service experience at this dealership. They greet you promptly, they're polite and they keep their promises. I leased my present vehicle from another dealership only because they had exactly what I wanted on their lot; but I intend to shop here next time. More
Heidi was great My pick up of the CTS was very quick and professional. Everything was on time and ready to go. I would send anyone to them for a new car. My pick up of the CTS was very quick and professional. Everything was on time and ready to go. I would send anyone to them for a new car. More
Excellent service Excellent, friendly service. Easy to get a convenient appointment. Pete was fantastic and the reception lady was extremely nice. Always a pleasure c Excellent, friendly service. Easy to get a convenient appointment. Pete was fantastic and the reception lady was extremely nice. Always a pleasure coming for a car visit. More
Cadillac XT5 Shout out to Kurt! Thanks so much for all your help! You were super nice and thorough. You trully love and enjoy your job! Love our new XT5! Shout out to Kurt! Thanks so much for all your help! You were super nice and thorough. You trully love and enjoy your job! Love our new XT5! More