Jim Riehl's Friendly Cadillac

Super Dealer I described my problem to the service manager who got me an appointment without delay. My car was inspected and found to be operating correctly, The s I described my problem to the service manager who got me an appointment without delay. My car was inspected and found to be operating correctly, The service tech came out to explain their findings and assured me that my concerns were unfounded. I recently did a 1500 mile trip and all performed perfectlty. More

Best Service everything was perfect as usual, they gave me new loaner car, called and kept me up dated and my vehicle was clean when I got it back everything was perfect as usual, they gave me new loaner car, called and kept me up dated and my vehicle was clean when I got it back More

Great Service!!! I really appreciate the loaner! Sales people were kind and helpful. Everything was fixed perfectly. My car was cleaned before they retuned it to me I really appreciate the loaner! Sales people were kind and helpful. Everything was fixed perfectly. My car was cleaned before they retuned it to me. More

Excellent customer care all around! I love to work with this dealership. My family has bought 10 cars from them in the last 5 years. The sales team works hard to make the process smooth I love to work with this dealership. My family has bought 10 cars from them in the last 5 years. The sales team works hard to make the process smooth. The price that is quoted for the payments is exactly what it is when you sign no added expenses at the time of close. Service is great when you make an appointment they are ready for you with out delay. I got in a bad accident with my last car and when it was returned to me you could not tell at all. All the lines on the car matched up and the paint was flawless. More

FASTT I just stopped in on a Saturday with no appointment as my wiper blades were bad,. They put on new and filled my tires with air and had me out of ther I just stopped in on a Saturday with no appointment as my wiper blades were bad,. They put on new and filled my tires with air and had me out of there in under 20 minutes..... Thanks. More

Routine oil change done with car wash. Done on time. Salesman was also available to answer some questions I had about the Cue and some other electronic features I had questions about. Done on time. Salesman was also available to answer some questions I had about the Cue and some other electronic features I had questions about. More

Excellent service everytime I came in. Everyone is always courteous, from the moment I drive through the doors. I do like that. They ( service people) act as if it was their own vehicle. Everyone is always courteous, from the moment I drive through the doors. I do like that. They ( service people) act as if it was their own vehicle. More

great salesman tomrezepka took care of all our needs made it simple to buy taught us how use all the gadgets and navigate all the new options and equiptmemt took care of all our needs made it simple to buy taught us how use all the gadgets and navigate all the new options and equiptmemt More

My experience from beginning to end! Service person, Pete, was extremely friendly...made me feel at home, took care of my issues with a smile! It was a pleasure doing business with Pete. Service person, Pete, was extremely friendly...made me feel at home, took care of my issues with a smile! It was a pleasure doing business with Pete... More

Excellent experience. Heidi took care of all the details for The entire process was very well managed. Heidi took care of all the details making for a smooth and easy transaction.this is an excellent dealership. The entire process was very well managed. Heidi took care of all the details making for a smooth and easy transaction.this is an excellent dealership. More