Our experience with the salesman Tim Wilcox was nothing short of exceptional.
Tim is a knowlegable, hard working salesman, went above and beyond to make sure we were at ease and satisfied with our purchase
Robert was very knowledgeable about the Dodge Ram I leased. Took the time to show me how to use everything. I never felt rushed and treated my son and I Very well. . I'll will be back in two years to get my next truck !
Dropped by without an appointment time. Service write up was on the case at once . My visit was quick and easy. I was on my way home in short order with everything completed and a complementary car wash. I live 25 miles from this dealership and they are completely worth the drive.
Had trouble with my car randomly not starting. After hours of going over the car and it not getting the error message finally it did and they jumped right into fixing my issue. I always get good service at this dealership
Having purchased or leased multiple family vehicles in the past year from Jim Riehl's Friendly in Lapeer, I can say that our loyalty is rewarded with great products at a fair price and excellent customer service. We've been a Jim Riehl customer for several years, so I can also say their service after the sale is equally as good. They have truly taken the hassle out of and put the excitement back into the new car buying experience.