Jim Riehl's Friendly Honda
Clinton Township, MI
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222 Reviews of Jim Riehl's Friendly Honda
I spoke with service department’s Ms. Kayla Gasparetto regarding issues with my car. She was knowledgeable and understood the situation, gave me an appointment right away away. When I bro Kayla Gasparetto regarding issues with my car. She was knowledgeable and understood the situation, gave me an appointment right away away. When I brought my car she took the lead and worked with her service team to address all the matter very professionally and delivered the car in my satisfaction. Thank you Kayla, and Jim Riehls team for an excellent job. More
Simply the best new car purchase, ever! Christopher Doubleday (salesperson) was professional, honest, responsive, detail-oriented and 100% engaged from initial query through the delivery Christopher Doubleday (salesperson) was professional, honest, responsive, detail-oriented and 100% engaged from initial query through the delivery. Chris was accessible to answer questions and ensured that this experience would go flawlessly (wife’s birthday present). Other car manufacturers/dealers were more concerned about their interests instead of the customer’s best interests. You can tell that the culture at Jim Riehl’s Friendly Honda is truly friendly. The other team members working behind the scenes should also be recognized. As well, Jim and Tony who delivered the car were professional and personable. I look forward to another new car purchase from this team and will share my experience with family, friends, relatives, and coworkers. Thank you - well done! More
Suddenly I had a loud noise around my wheel well. I brought it in to Jim Riehl’s. They got me in right away. Maybe 20 minutes later it was done. Turns out a stone got inside the wheel. Easy peasy a I brought it in to Jim Riehl’s. They got me in right away. Maybe 20 minutes later it was done. Turns out a stone got inside the wheel. Easy peasy and I was on my way! More
One, Joesef, made me feel irrelevant and subpar. His inability to communicate in a untimely fashion was a huge minus and a decisive factor in my final decision. Good customer service from the others th inability to communicate in a untimely fashion was a huge minus and a decisive factor in my final decision. Good customer service from the others that I dealt with. More
On 5-1 met with with Tyler C who fixed a problem with driver rear wheel leak problem. Tried one way to find problem area and on second try was able to come up with as solution. At this time, I am very driver rear wheel leak problem. Tried one way to find problem area and on second try was able to come up with as solution. At this time, I am very satisfied. More
These reviews on here are lie this place is horrible bought a Cadillac they knew it had bent rim and when I took it in they said we fix all they did was ghetto rig it then put 3 mark on my car these rim bought a Cadillac they knew it had bent rim and when I took it in they said we fix all they did was ghetto rig it then put 3 mark on my car these rim are 600 dollars each good job scammer More
Brought my Honda in for headlight that was gone at 4:20p on 2-17 and they took me right in and replaced it. Always willing to go above and beyond. on 2-17 and they took me right in and replaced it. Always willing to go above and beyond. More