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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
457 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 457 reviews

May 12, 2024

Friendly and good work they always complete the job well and make sure customer is satisfied More

by cassieyawm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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May 15, 2024 -

Jim Tidwell Ford responded

We are delighted to know that your experience was friendly! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 12, 2024

Great service and work done in the time they said. Got it fixed on a Saturday so I could get to work on Monday More

by waltergunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Terry
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May 15, 2024 -

Jim Tidwell Ford responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 11, 2024

I have an 18-year-old truck that I love and feel that it gets just the right amount of TLC at Jim Tidwell. More

by CaseyJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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May 15, 2024 -

Jim Tidwell Ford responded

That's great to hear that you love your truck and that you trust Jim Tidwell Ford to give it the right care! Our team is dedicated to providing top-notch service to ensure that your vehicle receives the TLC it deserves. We're here to help and keep your truck running smoothly for years to come!

Helpful
May 11, 2024

I needed a new key fob and tidwell answered the phone when I called them and were able to get me in immediately. I can't say the same for their competitors. More

by pokerdogpad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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May 15, 2024 -

Jim Tidwell Ford responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 02, 2024

Great service. Everything done on time and all paperwork was completed before I arrived. Highly recommended More

by Davep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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May 05, 2024 -

Jim Tidwell Ford responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 02, 2024

I actually felt comfortable with them actively taking complete care of my truck. I've never felt that with anyone else before. More

by dunn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 05, 2024 -

Jim Tidwell Ford responded

That's wonderful to hear that you felt comfortable with Jim Tidwell Ford taking complete care of your truck! We strive to provide a high level of service and make our customers feel at ease with their vehicle maintenance needs. We're here to help and ensure your satisfaction with our services!

Helpful
May 02, 2024

Bruce at Jim Tidwell Ford was awesome to work with. Everyone at the dealership was very friendly and made the buying experience great. More

by Ale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Wanjohi
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May 05, 2024 -

Jim Tidwell Ford responded

It's great to hear about your positive experience with Bruce at Jim Tidwell Ford! We're glad that he made your buying experience enjoyable and that everyone at the dealership was friendly. We're here to help and ensure your satisfaction!

Helpful
May 02, 2024

Friendly people, minimal level of upselling pressure. Zach was new to car sales but was honest and we didn’t feel pressured. More

by Vingram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary (sales)
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May 05, 2024 -

Jim Tidwell Ford responded

Congratulations on your new vehicle! We're thrilled that Zach provided you with an honest sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 01, 2024

Good and friendly greeting by service rep Work performed on time and very pleased with serviced More

by khacker777
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN
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May 03, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a good and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 01, 2024

My customer service rep (Candace) was very professional and pleasant. She has always performed excellent service when I bring my truck in. More

by 4014johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
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May 04, 2024 -

Jim Tidwell Ford responded

We're thrilled to hear about your positive experience and the professional assistance provided by Candace. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

Helpful
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