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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
443 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 443 reviews

May 02, 2024

Great service. Everything done on time and all paperwork was completed before I arrived. Highly recommended More

by Davep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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May 05, 2024 -

Jim Tidwell Ford responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 02, 2024

I actually felt comfortable with them actively taking complete care of my truck. I've never felt that with anyone else before. More

by dunn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 05, 2024 -

Jim Tidwell Ford responded

That's wonderful to hear that you felt comfortable with Jim Tidwell Ford taking complete care of your truck! We strive to provide a high level of service and make our customers feel at ease with their vehicle maintenance needs. We're here to help and ensure your satisfaction with our services!

Helpful
May 02, 2024

Bruce at Jim Tidwell Ford was awesome to work with. Everyone at the dealership was very friendly and made the buying experience great. More

by Ale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Wanjohi
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May 05, 2024 -

Jim Tidwell Ford responded

It's great to hear about your positive experience with Bruce at Jim Tidwell Ford! We're glad that he made your buying experience enjoyable and that everyone at the dealership was friendly. We're here to help and ensure your satisfaction!

Helpful
May 02, 2024

Friendly people, minimal level of upselling pressure. Zach was new to car sales but was honest and we didn’t feel pressured. More

by Vingram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary (sales)
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May 05, 2024 -

Jim Tidwell Ford responded

Congratulations on your new vehicle! We're thrilled that Zach provided you with an honest sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 01, 2024

Good and friendly greeting by service rep Work performed on time and very pleased with serviced More

by khacker777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN
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May 03, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a good and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 01, 2024

My customer service rep (Candace) was very professional and pleasant. She has always performed excellent service when I bring my truck in. More

by 4014johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
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May 04, 2024 -

Jim Tidwell Ford responded

We're thrilled to hear about your positive experience and the professional assistance provided by Candace. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

Helpful
May 01, 2024

Very easy process! Teddy was fabulous and made us very comfortable and was very kind and friendly! More

by Erinklein2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy
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May 04, 2024 -

Jim Tidwell Ford responded

Congratulations on your new vehicle! We're thrilled to have delivered an easy sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

Great service! Told them exactly what I wanted to make the deal happen and they figured it out. 1.5 hours in and out with a new truck. More

by justinshelton30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Schaefer
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May 01, 2024 -

Jim Tidwell Ford responded

Congratulations on your new truck! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

The sales rep, Steve Tiller, did an admirable job negotiating a price for the 2024 Edge SEL that conformed to our budget. The service department replace wiper blade and changed the oil at no charge. More

by philipbradford07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tiller
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May 01, 2024 -

Jim Tidwell Ford responded

That's fantastic to hear! Steve did a great job negotiating a price that worked for your budget, and it's wonderful that you received complimentary services from the service department for your purchase of the 2024 Edge SEL. We're glad to hear that your wife is happy with the vehicle. Enjoy your Edge SEL!

Helpful
April 26, 2024

Service was excellent and very fast. Kelsey was super attentive and got me in and out quickly. Very happy! More

by timdover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
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Apr 30, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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