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Joe Basil Chevrolet

Depew, NY

4.1
546 Reviews

5111 Transit Road

Depew, NY

14043

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Showing 546 reviews

March 12, 2024

Jacob Ernst in service is always so polite and professional. The team is quick, efficient, and the price is reasonable. Service waiting area always clean and stocked with refreshments. 5/5 stars! More

by Mrs J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ernst
March 11, 2024

The dealership is top notch. The service writer Jacob Morrison is the best customer service representative I have ever had. He is the reason I came back to Basil (for inspection) More

by Linda Ruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morrison
March 09, 2024

I would never buy a car there. They took too long to get back to me, and they evaluated my trade incorrectly. More

by kirkwood373
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Lindsey Walters, Jess BasilCars, Cassie Soucia
March 03, 2024

You misdiagnosed my vehicle wrong again, charging me AGAIN for the wrong diagnostic. How the technicians could have missed the obvious issue is beyond me when it was very evident to a non mechanic. Th More

by lgyver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jak
February 21, 2024

very good service! All employees were courteous and helpful to this old lady. I only worked with Peter in Service and Camryn at the Body Shop. They are excellent e More

by muddermick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in Service and Cameron in Body Shop , Excellant employees.
February 19, 2024

My wife and I have an excellent experience with Basil. They answered all our questions and got us in our budget for the vehicle we wanted. More

by M.battags
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Lecastre, Lindsey Walters, Jess BasilCars, Cassie Soucia
February 07, 2024

I have been working with Nick and he has went above and beyond. He has answered every question in an efficient and timely manner. This is the first time I have dealt with Basil and I will be happy to pas More

by Cheinold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
February 01, 2024

I arrived at the dealership about 8 am for an oil change and was back on the road about an hour later with the work completed. Service customers kept coming in and I was impressed with how Anthony got ever More

by makmkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Beback
December 30, 2023

I bought a new vehicle there on December 28 and was very impressed by the friendly knowledgeable salesperson who took care of me. The showroom and waiting area are first class and everything was ready as pr More

by kenhfritz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Lucas(Finance), Bobbie Bryant(Salesperson), Jess BasilCars
December 19, 2023

Courteous and fast service. I was in and out quickly and they took me in before my scheduled appointment time. I was really happy with them. More

by eugene.popadowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Walters, Jess BasilCars, Cassie Soucia
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