Joe Cecconi Chrysler Complex

Manufacturer: Chrysler
Joe Cecconi Chrysler Complex
2380 Military Rd
Niagara Falls, New York 14304
(716)297-5800

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Twenty-Four Month Rating: 2.0/5

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mbusen1ehner
3/6/2008 9:41:38 AM

Reason for Visit: Service

I recommend this dealer: No

My Review of Joe Cecconi Chrysler Complex:
David Dorado sold me a dodge neon. A week after i got it home, it has done nothing but fall apart. I took the car in for service started to explaine to him that he sold me a piece of crap, and he got about 4 inches from my face yelling at me and basically pushing my back up against the counter so i coulndt walk away. Accused me of damging my own engine, and transmittion and took NO responsibility for the car.

Then it cost me almost 500.00 for service to my car - which i will say, they did a fantastic job of fixing my transmittion.. and was in a timely manner.

When i came to pick up the car,i noticed 3 problems.

1.I dropped off the car with a Sabres Magnet, which was about a foot long and about 6 inches tall, from the winter classic. It was gone.. and the tune i got from the service department manager "None of my guys would of taken it."

2. I purchased a new key with a chip in it. It cost 50.00 for the key, and 30.00 for them to program it. When i put it into my egnition, it didnt start the car.. because they didnt program it.

3. Somebody or something hit the drivers side rear end of the car, cracked the lense cover, scuffed up the bumper and dented the bumper. When i told the service Manager, he replied "Its our contention we didnt do anything to your vehicle, it came in that way." - which is not true because if i was driving it for a year with a cracked lense cover, i would have gotten pulled over.



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