Read Reviews Joe Cecconi Chrysler Complex

Joe Cecconi Chrysler Complex

Joe Cecconi Chrysler Complex

2380 Military Rd
Niagara Falls, New York 14304


(716) 297-5800

Joe Cecconi Chrysler Complex
Manufacturers: Chrysler, Dodge, Jeep, Ram

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  • Customer Service:

    3.5
  • Quality of Work:

    3.4
  • Friendliness:

    3.9
  • Overall Experience:

    3.4
  • Pricing:

    3.4

24-Month Rating

based on 8 reviews

3.5

3.5 out of 5

14 lifetime reviews

Joe Cecconi Chrysler Complex

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bvan
5/22/2013 4:54:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alex
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Joe Cecconi Chrysler Complex:

Brought my beloved minivan in for engine light. Alex, service representative, was very helpful and stayed in touch with me. Work done the same day. I dropped off the vehicle at 11 am and had it back the same day. Alex was right on top of everything even though he was busy. He went beyond my expectations.

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buffalogirl
4/26/2013 8:13:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Matt F.
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Joe Cecconi Chrysler Complex:

Matt was a new worker at the dealership. He is trying to hit specific numbers for the month and was pushing me to purchase within the next two days, when I specifically told him I am looking at prices and not making a commitment. He was not knowledgable on the offers available, which are being given at other Dodge dealers. And instead of searching for the offers, he offered to match what I was being given, if I purchased the vehicle today or tomorrow. I told him no and politely walked out of the place. He must learn to listen to the customer or watch the money walk right out of the door. You can't pressure someone into buying anything, what don't these silly salesmen understand. Extreme lack of courtesy and respect.

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Annpan330
4/22/2013 11:01:45 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred V.
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Cecconi Chrysler Complex:

The staff at Joe Cecconi make your feel like you were part of their family. Very friendly, knowledgeable and kind!
Would highly recommend this dealer to everyone!!

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MRZ87
1/14/2013 2:58:28 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Service dept
  • Customer Service:

    2
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.6

My Review Of Joe Cecconi Chrysler Complex:

After I made an appointment for an oil change, I waited 45 mins before they even took my vehicle in. I was there a total of 2 hours. I will go so where else from now on!

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mmmark
10/19/2012 10:06:18 AM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
MIKE JENSEN
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    4
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.6

My Review Of Joe Cecconi Chrysler Complex:

I bought a used car, told the salesman i was disabled that was why i was buying the car,was a good sale price.thats where all the good experiance stops.Two months later the driver side window falls into the door,two months and less than 1000 miles.since it is past new yorks lemon law,I guess they felt they were being nice offering to fix it for 235, that would be great if I hadnt given them 30000 for two used cars two months ago.

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Nicholef29
8/4/2012 5:01:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Julian Santiago
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Cecconi Chrysler Complex:

Julian "Pancho " Santiago was great! He got us approved when no one else could. I highly recommend him and Joe Cecconi's. I look forward to returning.

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MsDiamondStacks
7/31/2012 7:04:23 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Khalil Davis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Joe Cecconi Chrysler Complex:

I have rated this dealership 5 stars because when every other dealer I went to refused to finance me, this one said yes!!!! Khalil is the man!!!!!!! He bent over backwards to get me into a car despite my situation! I was approved within an hour and a half and drove away with my 2007 Corolla 3 hours later!!! Khalil helped me come out of a terrible situation and I appreciate him and the finance department!!!!! I love this dealership and because of Khalil, I will go NOWHERE else!!!!!

Deanna

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rochmom594
7/28/2011 7:19:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Joe Cecconi Chrysler Complex:

I was looking for a used dodge caravan and I happened to see they had a few used ones on their website. I made some phone calls and they told me to come down to the store. I came in the store and they showed me the two I had wanted to see. I took a test drive and things went pretty smooth from there. The sales man was really nice and I was happy with my trade-in and overall price of my vehicle. I didnt feel like I was taken advantage of. I would go there again.

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chris.716cooper
2/14/2010 3:36:08 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerrica Davis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Cecconi Chrysler Complex:

I went to Joe Cecconi's and I had a wonderful experience. I walked in and was greeted by a very nice women named Jerrica. She brought me to her desk and we went over everything that I wanted and needed, then she picked out the car because I was not sure exactly what car to go with, I just knew what I needed and wanted in it and she did a wonderful job. She showed me everything on the vehicle start to finish, she even programed my radio stations for me I was very pleased. After we drove the car I was in and out with in an hour it was great, she even sent me a thank you card. I will tell anyone that asks that she was great and so was her dealership. May not be the biggest and nicest looking dealer but definitly was the best expierance I ever had at a dealer.

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likebikes
11/18/2009 1:04:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Bob
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.4

My Review Of Joe Cecconi Chrysler Complex:

Went to them from a letter we received on a lease buyout. We were not properly explained what our liability was until I sat down with the above individual and had to basically tell him what he could do with the purchase. Place is a rat hole! Do not go there!

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