My Review Of Joe Cecconi Chrysler Complex:
OUTSTANDING EXPERIENCE! I had decided I was going to purchase or lease a vehicle today as my old duct-taped van was not going to make it much longer. I needed a vehicle in which I felt safe and could afford, but just paid my property taxes, so am short of cash. I haven't bought a car through a dealer in many, many years, so this was a new experience for me. My sister told me about an ad Joe Cecconi's had run which featured low monthly payments. I also live close to a dealership which does a huge amount of advertising, so decided to stop there first. I told the very nice salesperson there what I needed, wanted, what I did not want at all, and the payment I could do. Found a vehicle I loved, but the finance guy came up with a payment more than double what I said I would be comfortable with monthly and didn't really offer any other financing options and I kind of felt he was talking down to me and trying to push me where I wouldn't go. Granted, I'm not knowledgeable on auto financing, but I do know if you put more down, the payment goes down...but there was no way I could get that much more down... Then the very nice salesman came out with a vehicle the finance guy thought we could afford...except it had the one feature I had told them I did not want at all. Hugely disappointed, we left and went to Cecconi's. Chris Glenn found us lost and dazed in the lot, walked up, shook hands and asked if he could help us. We told him about the low monthly payment ad we heard about. He told us how that works, then he asked what we needed and said "Let's talk" and see what we can do! And so began our exciting journey! Chris listened. He asked what we wanted, needed, and really seemed to care about what I felt ok with. He made me feel that it was ok that I didn't feel comfortable with a payment nearly $400 a month! He talked to the financial genius, Paul, and came back with workable numbers. Chris then found a vehicle he thought would be a good fit, and he was right! They found a great program which fit my budget, and a great car to fit my wants and needs! Jim, the paperwork guy, (who deserves a raise, by the way), explained so much to me, too! I may be very naive, but this is how I believe car-buying should be! I walked in disheartened and walked out to my new-to-me car waiting for me to drive her home!!! Everyone there was so pleasant, too! I would definitely recommend and have already recommended Chris Glenn and Joe Cecconi's dealership to others! And, thank you, Chris - (Justin Timberlake's #1 fan, haha-I listen, too-and you have a great sense of humor), and all-this is one very happy customer!
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