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Joe Heidt Motors
Ramsey, NJ
188 Reviews
This May, Joe Heidt Motors is celebrating it's 66th year in business, and to this day the store is family owned and operated (now in our third generation!)
At first glance, you might not think we are a business in operation since 1958 - we boast a fresh, state-of-the-industry renovation, with interactive displays, a clothing and accessory boutique, all servicing done on location (no separate service centers to try and find!) and all the amenities the 2024 customer would expect. Pro Tip: try the hot chocolate.
All of this is in place to support our award-winning customer service:
-Joe Heidt VW is one of only 4 Volkswagen stores in North America to be selected as a JD Power Dealer of Distinction for 2024, reflecting our commitment to customer service and transparency.
-Joe Heidt VW is a proud member of Volkswagen's exclusive "Wolfsburg Crest Club" since 2017, a membership based entirely on sales excellence and customer satisfaction.
-We are a Carfax Top-Rated dealer since 2019, and in 2024 we became the only store in the area to be recognized for our 5 consecutive years of excellence (come check out the trophies, and the custom case they had to make for us!)
-For the third year in a row, our own customers voted us 201 Magazine's "Best of Bergen" as Best Auto Dealership, which we are humbled by, and for 2024 our service department was also selected as a finalist among all private and franchised service departments in the county.
Come visit us today, and you will find out what separates us from the rest. We'll be glad to welcome you to our ever-growing family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
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Showing 188 reviews
June 09, 2018
Great experience! Victoria was amaZing! She made it so easy for us to get into a great new vw and out of our old car. Everything about our experience was simple and str Victoria was amaZing! She made it so easy for us to get into a great new vw and out of our old car. Everything about our experience was simple and straight forward! She was so friendly and it felt like we were being taken care of by a friend! We will definetly be coming to see Victoria again for our next car! More
by MaddieValentine
Employees Worked With
Victoria Maratene
June 07, 2018
Great sales experience From the beginning I was impressed with sales associate, Victoria. She was not pushy and she was extremely knowledgeable about the vehicle. This is From the beginning I was impressed with sales associate, Victoria. She was not pushy and she was extremely knowledgeable about the vehicle. This is my 3rd VW dealer and I will be coming back to see Victoria when this lease is up. I didn't give 5 stars because of the long wait to sign paperwork and had to wait for car mats and owners manual. More
by Lem3500
Employees Worked With
Nick Kobryn, Victoria Maratene
June 01, 2018
A dealership willing to work hard for your business I tend to be very thorough about researching car purchases, and it can take a lot of time to go over all the details and convince me that I've gotten I tend to be very thorough about researching car purchases, and it can take a lot of time to go over all the details and convince me that I've gotten the best possible deal. Even so, Victoria and the rest of the team at Joe Heidt stuck with me and were willing to work towards a deal until I was satisfied. I'd definitely recommend them to others. More
by davew
May 30, 2018
RICHARD SONG IS AMAZING! Richard Song helped us to get the best and the fair deal that we were hoping to get. He stepped up to the plate and worked with us to reach the deal t Richard Song helped us to get the best and the fair deal that we were hoping to get. He stepped up to the plate and worked with us to reach the deal that everyone involved satisfied. More
by VWGUY
May 25, 2018
Volkswagen I think going to a dealer and having felt add comfortable as I did dealing with salesman is very rare. Richard was very helpful from beginning to end I think going to a dealer and having felt add comfortable as I did dealing with salesman is very rare. Richard was very helpful from beginning to end and knowledgeable More
by Rickyf
Employees Worked With
Richard Song
May 25, 2018
Committed to customers I Had a great experience wiith a purchase of a used vehicle here. The sales person was committed to helping me and made me a priority even though it I Had a great experience wiith a purchase of a used vehicle here. The sales person was committed to helping me and made me a priority even though it was a used car. The finance department was also great, working through the challenges that sometimes come with a used car. I will recommend Joe Heidt Motors in Ramsey NJ to others. More
by FordTruck
May 25, 2018
Quick, Easy & Stress Free Great experience. My sales guy Rich was phenomenal. He was not pushy but yet really helped guide me in the direction I wanted to be. I highly recommen Great experience. My sales guy Rich was phenomenal. He was not pushy but yet really helped guide me in the direction I wanted to be. I highly recommend him and the dealership. I’m so happy with my purchase. More
by Rsarkar
May 11, 2018
Easy Breezy Tiguan Lease Richard Song greeted us at the door and continued to roll out the red carpet. What a pleasant experience from test driving to getting all the details Richard Song greeted us at the door and continued to roll out the red carpet. What a pleasant experience from test driving to getting all the details sorted, to pick up. He truly cares and goes above and beyond - even being reachable outside of his business hours. More
by GettingTiggyWithIt
May 11, 2018
Pleasure doing business! Pleasure doing business with Richard Song. After first meeting him, I knew I would be leasing a car from him! The dealership and inventory was outstan Pleasure doing business with Richard Song. After first meeting him, I knew I would be leasing a car from him! The dealership and inventory was outstanding! More
by carguyren2015
Employees Worked With
Richard Song
May 10, 2018
Great experience with Richard Song and Joe Heidt After a bad experience at another dealer, I contacted Richard Song at Joe Heidt. Richard quickly understood my request and got back to me with a respo After a bad experience at another dealer, I contacted Richard Song at Joe Heidt. Richard quickly understood my request and got back to me with a response within the promised 15 minutes. I was on a conference call at the time, so we went back and forth via text. By the time the call was over, we had agreed to terms and had a deal. I went to pick the car up the next day, and Richard came in on his day off to deliver it personally. I have bought a lot of cars in my life, and this was the best experience with the nicest and most competent salesperson yet. Thank you Richard and Joe Heidt!! More
by Lacroix03
Employees Worked With
Nick Kobryn, Richard Song
