Joe Machens Ford Lincoln
Columbia, MO
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LOVE THE SERVICE!!! I purchased a 2016 Ford Fusion. My very first brand new car I have ever owned. The whole crew was very pleasant to work with. They spent numerous ho I purchased a 2016 Ford Fusion. My very first brand new car I have ever owned. The whole crew was very pleasant to work with. They spent numerous hours working with me to find me the best match to get me out from being upside down on a vehicle that i was in. They took their time and looked at all options available (trade in $, cash back offers, rebate offers). What I didn't understand, they explained to me. Very professional, very respectful people. The salesman I worked with was OUTSTANDING. I wouldn't have wanted to spend my time with anyone else. I am so thankful I was blessed with him as my salesman. Very fun, very respectful, very caring. Didn't make me feel like anything was out of the question yet explained if so. Very friendly and make me feel right at home. As far as respect to customers I would highly recommend Joe Machens Ford, 1911 W Worley, Columbia, MO to anyone. Though I did not deal with all of the salesman there, the salesman I had was fantastic. The finance department was very comforting to work with as well. Thanks JMF!!! More
Nice Experience John went that extra mile to ensure I got the vehicle I wanted at the price I was looking for. It didn't seem like we were going to reach an agreement John went that extra mile to ensure I got the vehicle I wanted at the price I was looking for. It didn't seem like we were going to reach an agreement at first but he kept at it until the deal completed. More
They keep you abreast of what is happening. John kept appointments and kept me informed through all steps of the buying process. He is knowledgeable about the inventory and the vehicles the John kept appointments and kept me informed through all steps of the buying process. He is knowledgeable about the inventory and the vehicles themselves. I would recommend him and Machens to anyone. More
Thanks Marco! Marco Tapia was great! Helpful, easy to contact, and helped hunt down the perfect car. Thanks Marco for all your help! I will definitely recommend oth Marco Tapia was great! Helpful, easy to contact, and helped hunt down the perfect car. Thanks Marco for all your help! I will definitely recommend others to your dealership. More
Went the extra mile This is the second car I have purchased at Machens Ford. John Schoenfeld went that extra mile and worked with me to get me into the car I wanted. This is the second car I have purchased at Machens Ford. John Schoenfeld went that extra mile and worked with me to get me into the car I wanted. More
Thanks for the help I appreciate Mac McKinney explaining all the bells and whistles of my "new to me" 2014 Ford Escape. His patience is outstanding! He even went above I appreciate Mac McKinney explaining all the bells and whistles of my "new to me" 2014 Ford Escape. His patience is outstanding! He even went above and beyond and removed window decals of my favorite sports team from my trade in to my new one. Yep, I'm happy. More
Quick and Painless While I had done my review with USAA total car, it remained super easy to locate vehicles that interested me. Ironically, Joe Machens possessed all o While I had done my review with USAA total car, it remained super easy to locate vehicles that interested me. Ironically, Joe Machens possessed all of them! Once I indicated my interest, an email quickly followed asking method of contact preferred and times. Marco Tapia contacted me shortly there after and remained flexible to texting and emailing as well as offering additional pictures of the vehicle. Once the insurance finalized on my recent total loss, I stopped by the dealership the next day. I forewarned Marco of my limited time. Altogether time, less than 2 hours. Made it to pre-k graduation and that meant the world! Turns out Marco Combat Vietnam Vet and Mike -the one who recruited my husband as a Marine years ago. Clearly felt welcomed! *Never considered a Ford or Lincoln, but site will not process the review without it. Bought a Hyundai. More
Russell took great care of us! Was referred to Russell by a friend, and for good reason! He was able to help us find a great car for a great price and completely surpassed our wilde Was referred to Russell by a friend, and for good reason! He was able to help us find a great car for a great price and completely surpassed our wildest expectation! Very pleased with our decision to go to JM! More
I didn't have to do anything! He read my mind! Doug Mooney was great. I gave him a brief description of what I wanted and did all of the work from there! Marc answered all of my questions and made Doug Mooney was great. I gave him a brief description of what I wanted and did all of the work from there! Marc answered all of my questions and made me feel very informed! Drove away very happy in a new car I would never have picked for myself! More
my new car Working with Ryan Longenecker is a great experience. He really helped us so much and understood what we wanted. It was a very positive experience. I Working with Ryan Longenecker is a great experience. He really helped us so much and understood what we wanted. It was a very positive experience. I left the dealership with my dream car and I couldn't be more thrilled about it. More