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Joe Myers Ford

Houston, TX

4.8
3,074 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,074 reviews

April 29, 2025

If I could give them a zero I would. They misled, lied, lied some more and then blamed each other for their complete lack of integrity. Don’t waste your time or money! More

by Chip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Zimmerman, Justin Watson
Apr 30, 2025 -

Joe Myers Ford responded

We are sorry to hear that you feel this way and appreciate you taking the time to share your feedback. Your experience does not reflect the standard we strive to provide, and we take concerns like yours seriously. We would like the opportunity to speak with you directly to better understand what occurred and to address your concerns. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com.

April 29, 2025

I’ve been using Joe Myers Service since 2011 and their service has always been excellent. More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Rangel
Apr 30, 2025 -

Joe Myers Ford responded

Thank you so much for your continued loyalty and kind words! We truly appreciate you trusting us since 2011, and we're thrilled to know our team has consistently delivered excellent service over the years. We look forward to continuing to serve you for many more to come!

April 28, 2025

The dealership was clean and well organized. Our attendant Pam was amazing. She went above and beyond to make our experience as smooth and quick as possible. She was the star of the entire pro More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
Apr 29, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We’re so happy to hear that Pam made your visit smooth and enjoyable. It’s wonderful to know she went above and beyond to make you feel valued. We’ll be sure to pass along your kind words to her. We appreciate your feedback and hope to serve you again soon!

April 28, 2025

Good service. Difficult to get ahold of initially but once the vehicle was in their possession the service occurred quickly and was very easy and pain free. More

by jrhettgresham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 29, 2025 -

Joe Myers Ford responded

Thank you for your review! We’re glad to hear that once your vehicle was in our care, the service was smooth and hassle-free. We also appreciate your note about the initial difficulty in getting in touch—your feedback helps us identify where we can improve to provide an even better experience from start to finish. We hope to serve you again in the future!

April 27, 2025

Very professional. Guys are knowledgeable and strait forward and honest very much satisfied . Love the truck and also the finance went very well too . Offered a extend More

by Metalmike72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
Apr 28, 2025 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with the Joe Myer team. It’s great to know that you felt well taken care of, from the professionalism and knowledge of the team to the smooth financing process. We’re especially happy you love your truck! Your 2-hour drive was definitely worth it, and we appreciate you making the trip. Enjoy your new ride, and we look forward to assisting you again in the future!

April 23, 2025

Quick, professional service. Scheduling online was straightforward and easy. All employees I interacted with were friendly. Service was completed earlier than expected and everyt More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t Remember
Apr 24, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're so glad to hear that the scheduling process was easy and that you received quick and professional service. It’s great to know that everyone you interacted with was friendly and that your service was completed ahead of schedule. We appreciate you taking the time to let us know how we’re doing, and we’re thrilled to hear that everything was done to your satisfaction!

April 23, 2025

I’m glad I didn’t waste 5-6hrs round trip driving to this dealership. I’m not going to blame the bad experience on Matthew the salesman personally, he responded in a timely manner and got the information I a More

by ezlocalcash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew
Apr 24, 2025 -

Joe Myers Ford responded

Thank you for sharing your feedback. We’re truly sorry to hear that you feel this way about your experience. It’s important to us that our customers have a transparent and straightforward process. We would appreciate the opportunity to review your situation further and discuss how we can improve your experience. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com. She would be happy to assist you directly and work towards a resolution.

April 22, 2025

Aaron was my service advisor. He did an outstanding job, was friendly, knowledgeable, followed up and made my experience excellent. When I next need service I hope Aaron is again More

by rsdonahue5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron was my service advisor.
Apr 24, 2025 -

Joe Myers Ford responded

Thanks so much for sharing your experience! We're glad Aaron made such a great impression and that everything went smoothly. We'll definitely pass this along to him and look forward to seeing you again next time.

April 22, 2025

Greg Martin is great to work with! !! He's very knowledgeable. The process was easy More

by ge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
greg martin
Apr 23, 2025 -

Joe Myers Ford responded

Thank you for the wonderful feedback! We're so glad to hear that Greg made your experience easy and enjoyable with his knowledge and expertise. We’ll be sure to pass along your kind words to him!

April 20, 2025

I had the best experience with Joe Myers ford. This was the smoothest experience I have ever had making my purchase. Everything was top notch perfect. My sales guy Devon was great. We worked it al More

by Dcook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan green
Apr 21, 2025 -

Joe Myers Ford responded

Thank you for the amazing feedback! We're so glad to hear that your experience with Joe Myers Ford was smooth and perfect from start to finish. It's wonderful to know that Devon and our finance team exceeded your expectations. We truly appreciate your kind words and are thrilled you had such a great experience!

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