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Joe Myers Ford

Houston, TX

4.8
2,763 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,763 reviews

September 25, 2013

Customer service was excellent. Never felt pressured to buy anything. Our salesman Curtis never asked me to buy anything if he could "get the numbers to work". Financing manager Whitney Babineaux is the be More

by KennethBallard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez III
September 25, 2013

Joe Myers Ford makes the entire car buying experience positive. I found a vehicle on their website, I was interested in. When I arrived at the dealership the truck was in stock, for the price listed on More

by m4wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nabbs
September 24, 2013

Very easy sale, very respectful of time. Carolyn Cross runs an excellent dealership. The picture taking after purchase is a great idea. I love my new vehicle and am very glad that I purchased it at Joe More

by sschade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Depenbrock
September 24, 2013

One of the most pleasant car buying experiences I've ever had. Felt respected and treated well. Greg ensured all my requests were handled. I feel I made a great decision going to Joe Myers. More

by joz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lagrimanta, Greg Lagrimanta
September 23, 2013

Our overall sales experience at Joe Myers was great! Greg was very helpful and not pushy or overbearing at all. We will definitely recommend Joe Myers to our friends. We will also be coming back to pu More

by nickvalenta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lagrimanta
September 23, 2013

I had been car shopping for a few months and had some bad experiences at different dealerships. i had test driven multiple models of trucks and cars and decided on the f150. i had worked with danny a co More

by baking1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Ferow
September 23, 2013

Joe provided me with all of the information that I requested. I searched all over the Houston area and was unable to find a better deal. More

by Munch74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez III
September 23, 2013

As always Cindy makes the experience almost painless. The best part is when you realize this dealership is looking out for you and goes the extra "mile" to make sure you feel and are better off by choosi More

by mrlarrivee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Javurek
September 21, 2013

I bought a CPO car from Joe Myers Ford in Houston, TX. I arranged for the shipping and the car arrived with a tire nearly flat (filled with a liquid tire sealant) and a near dead battery (dead cell). I sent More

by Cobraj007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Blanchard
Oct 25, 2013 -

Joe Myers Ford responded

We have over 8000 satisfied customers that we have shipped vehicles to. Joe Myers Ford was the #9 dealership in the nation for August. That being said simply means we ship cars all over the nation including Pennsylvania. We had offered to ship the vehicle using one of our trusted transportation companies. The customer used his own company to transport the vehicle from Texas to Pennsylvania so we have no way of knowing how the Mustang was treated. Our preference has always been to use the companies that we know to be honest and caring of our customer’s vehicles. Transport companies have been known to use the control arm to tie a vehicle on to their truck, that is what probably happened here. The CPO warranty did cover a replacement. Customer states he had a bad battery, we asked for a photo which showed a different battery than what we put in our vehicles. If the transport company was to do all of this to the customer’s detriment, then the tire being flat isn’t a surprise. We do not put liquid sealant in tires, this was apparently done when the flat occurred during transport. The brakes were within CPO guidelines. This Mustang was described accurately with photos prior to purchase. It is unfortunate that what ended up being a bad situation could have been a great situation had this customer let us follow through for him with the delivery of his vehicle.

August 15, 2013

When entering the dealership, I felt welcomed. Teddy had already pulled exactly what I was looking for a gave us an amazing price on my brand new car. I couldn't be happier with the service I received, and More

by court0612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Dikas