Joe Rizza Acura

Every time my wife takes her car in to Acura for service, she is always talking about how great the service is. This dealership was the best I've ever purchased a vehicle from. They are the "GREATEST". she is always talking about how great the service is. This dealership was the best I've ever purchased a vehicle from. They are the "GREATEST". More

I certainly wasn't aware of the cost of repair, I thought it was JUST a light bulb. Nearly $700. It was explained that it wasn't that simple. I've had the car for a few years so I guess I could understand I it was JUST a light bulb. Nearly $700. It was explained that it wasn't that simple. I've had the car for a few years so I guess I could understand I have a fine automobile and I will have charges like this. More

Ms.Gallatte, her Manager Mr.Kay were "tenacious""professional"-without being offensive.They made me feel I "bought" the car-not that it was "sold" to me .Young finance guy"the closure" "tenacious""professional"-without being offensive.They made me feel I "bought" the car-not that it was "sold" to me .Young finance guy"the closure" like the rest professional, courteous and a sharp salesperson.Mr.Pat the General Manager staying behind and completing the transaction -much appreciated. Price could have been lower-the difference .9% vs.1.9%for "used"-is the reason for 4/5-I believe this just happened to be the way the situation unfolded-no intentional misleading acts were perceived-indeed Ms.Gallatte,s Manager,Mr. Kay did a nice job of compromising-allowed face saving. Monday,Mr.Kay to cancel the extended warranty- and to notify me-a nice touch.Call from Ms.Galllatte on Monday and help on Tuesday again much appreciated. More

Denise was extremely helpful. I would definetly recommend her to anyone in the market for an Acura. Our experience at Joe Rizza was fantastic. I will definetly be back. recommend her to anyone in the market for an Acura. Our experience at Joe Rizza was fantastic. I will definetly be back. More

Had a great experience buying 2012 Acura TL. They did not have the Advance package in stock but let me drive their loaner until they were able to get me the car/package/color I wanted. Chris and Dale were gr have the Advance package in stock but let me drive their loaner until they were able to get me the car/package/color I wanted. Chris and Dale were great to deal with. They know their stuff. Also so friendly and easy to talk to. They want to make sure you are completely satisfied. They deserve all the credit. Highly recommend dealing with them and getting their internet quote that is very competitive and they even match the lowest price. Do not hesitate to contact them with any questions. More

The employee I worked with was good however, after I purchased my car and went back to get some additional work done, I came across another employee that was extremely rude and disrespectful. I was supp purchased my car and went back to get some additional work done, I came across another employee that was extremely rude and disrespectful. I was supposed to get some work done on a used MDX I purchased per the sales contract but the sales person who I signed the contract was not available and I wanted some clarity on some work that needed to be done so I was forwarded to another employee.....boy was this man the rudder customer service person I have ever met! He even went on to tell me "well you should have thought about it before you paid for the car" and that too in the worst possible attitude and the russet tone! Very unpleasant experience that happened two years ago but I will never forget it. I will also never buy a car from that dealership again. More

This is new review for Joe Rizza Acura?, After I sent complaint to Joe Rizza Acura? about my new car experience, The General Manager John called me back and advised they will work out with us, and will r complaint to Joe Rizza Acura? about my new car experience, The General Manager John called me back and advised they will work out with us, and will replace 2012 Acura RDX 5-Spd AT SH-AWD for us. Thanks Joe Rizza manager help us to resolve the issue. More

Dale is just a great guy. He is so easy to work with..made my Internet buying experience so easy. Also worked with the manager John. He was bent over backwards to help me. Wonderful experience and with..made my Internet buying experience so easy. Also worked with the manager John. He was bent over backwards to help me. Wonderful experience and it took the car buying experience from dreadful to enjoyable! More