Read Reviews Joe Rizza Acura

Joe Rizza Acura

Joe Rizza Acura

8150 W 159th St
Orland Park, Illinois 60462


(708) 403-7770

Manufacturer: Acura

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.5

24-Month Rating

based on 64 reviews

4.8

4.8 out of 5

64 lifetime reviews

Joe Rizza Acura

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Certified: Joe Rizza Acura

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Joe Rizza Acura has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Joe Rizza Acura

We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:

Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.

We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

mmath
5/14/2013 2:45:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris  ChojnowskiChris Chojnowski
Paul  KayPaul Kay
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Rizza Acura:

Great guys to do business with. Really go the extra mile to please the customer! The dealership offered many incentives that simply weren't offered elsewhere.

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Response From: Joe Rizza Acura
Added: 5/15/2013 12:38:21 PM

Thanks for this great review. We appreciate your five-star rating. We love to help our customers and we will do all we can to continue to offer you outstanding customer service in the future. We appreciate your kind words.

Make sure you Like us on Facebook and Follow us on Twitter to take advantage of our exclusive online coupons and discounts!

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12israel
2/15/2013 7:05:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris  ChojnowskiChris Chojnowski
Paul  KayPaul Kay
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Rizza Acura:

Chris provided me an excellent quote online for a new Acura TL. When I arrived at the dealership for a test drive, Chris had the car ready for me to take out for a spin. I was impressed with his professionalism and he appeared very knowledgeable of all the features of the car.

When I decided on the purchase, Chris introduced me to Paul the finance manager. When going over the numbers, Paul explained things in detail and made sure I understood everything making my car buying experience painless.

Thanks Chris and Paul for the excellent service!!

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Response From: Joe Rizza Acura
Added: 2/19/2013 1:13:29 PM

Joe Rizza Acura thanks you for your Five-Star Review and kind words. Chris and Paul pride themselves on being extremely knowledgeable and always putting their customers needs first. They will be glad to hear you left satisfied. Thank you for trusting us with your car buying needs and we hope you enjoy your new Acura!

Make sure you Like us on Facebook and Follow us on Twitter to take advantage of our exclusive online coupons and discounts!

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GregStark
11/18/2012 10:37:33 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris  ChojnowskiChris Chojnowski
Dale  MorroneDale Morrone
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Rizza Acura:

Dale and Chris provided an excellent Internet purchase experience on a almost-new 2012 Acura MDX Advance (<5000). Dale was very pleasant and straight forward to work with via email and over the phone. I made this purchase completely remotely and then flew in from Minnesota to pick up the vehicle. The vehicle was exactly as described and advertised. Chris was kind enough to pick me up at the airport making the entire process very smooth and easy.

Thanks guys, I will consider Joe Rizza Acura for my next purchase (even considering they are out of state).

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Response From: Joe Rizza Acura
Added: 11/26/2012 3:59:12 PM

Mr. Stark, thank you very much for your Five-Star Review and your kind words. Chris and Dale pride themselves in making the car buying process as smooth and pleasant as possible. We are honored that you came to Joe Rizza Acura with your car buying needs. We appreciate the recommendation and look forward to working with you in the future!

Don't forget to 'Like' us on Facebook and 'Follow' us on Twitter to receive exclusive online coupons and discounts!

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nabilattaya
11/6/2012 2:05:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris  ChojnowskiChris Chojnowski
Paul  KayPaul Kay
Dale  MorroneDale Morrone
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Rizza Acura:

By far the best experience with a car dealer I have ever had. No run-around, no trying to add random charges. Worked out the price over the phone, got there and that was the price. Other dealers tried adding thousands of dollars in "dealer installed accessories", they agreed to a price + tax, title and license and that was the final price. Highly recommend this dealer.

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Response From: Joe Rizza Acura
Added: 11/7/2012 3:42:15 PM

Thank you very much for the Five-Star Review and the kind words. Chris, Paul, and Dale work hard to make sure Joe Rizza Acura is represented in the proper way. The team makes it a top priority to ensure every customer is treated the way that they should be treated. Thank you for your recommendation and we hope you enjoy your new vehicle!

Don't forget to Like us on Facebook and Follow us on Twitter to receive exclusive online coupons and discounts!

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lizrm
10/30/2012 5:42:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ted  JurickTed Jurick
Denise  ManikourasDenise Manikouras
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Rizza Acura:

Ted and Denise made this the easiest car buying experience ever. Everything was ready and waiting for us when we got to the showroom. The RDX we were considering was washed, polished and ready to test drive as soon as we got there. Denise was especially attentive to us, ensuring that we got the best price possible for our trade-in as well as for the model we were thinking of purchasing. Honestly, we were just coming to look at the car but decided to buy on the spot because we knew we wouldn't get a better deal anywhere else.

Kudos to Ted as well. As a long-time friend, I'd often heard all the stories about how he bends over backwards to help local Acura owners with their service needs to make it as simple and easy as possible. This time we got to see it in person as I know he worked closely with Denise to get everything set up for us. And frankly, Ted was the only reason why we even considered purchasing an Acura. You don't get customer service like that anywhere else!

Thanks everyone.

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Response From: Joe Rizza Acura
Added: 10/31/2012 1:52:40 PM

Thank you very much for your kind words and your Five-Star Review. Sometimes the car buying experience can be a little overbearing but Ted and Denise take pride in making that process enjoyable. Joe Rizza Acura ensures that you get the best price possible on your trade in so that you leave happy and satisfied. Ted also appreciates the kind words and was overjoyed to help out a longtime friend. Thank you again for trusting Joe Rizza Acura with your car buying needs and we hope you enjoy your new vehicle!

Don't forget to Like us on Facebook and Follow us on Twitter to receive exclusive coupons and discounts!

Twitter
summer.butler3
9/10/2012 9:55:31 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gerard  DumasGerard Dumas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Rizza Acura:

I had a good experience thank you. Gerard was very pleasant and honest. Pat was also reasonsable. He found a great car for our price point.

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Donna Gierich
9/6/2012 9:30:25 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob  CaputoBob Caputo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Rizza Acura:

Bib toke me on a test drive of the new model of the vehicle I had and I liked it. He talked to the manager and the offered me a favorabble deal.

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Rreginasalon
9/4/2012 9:55:21 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dale  MorroneDale Morrone
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Joe Rizza Acura:

This was great experience I did find my car on yahoo I called Dale at Joe Rizza Acura
He was very helpfull I drove 300 mile and I will do that agane if I have to and I recommend this dealer very much
I love my 2010 Nissan Altima ls the price was god compare with Dealers here in Michigan
O one more thing if you find you car u don't have to drive there u just have them deliver that much trust you can have on them
Thank you Dale

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pslavik
8/31/2012 9:34:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob  CaputoBob Caputo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Rizza Acura:

My salesman Bob Caputo was very informative spent time with me to show me the workings of the car. He was friendly, courteous,

knew his product. I feel he gave me a fair price I would recommend his services to all my friends who are in the market for a car.

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Ed Lassiter sr
8/16/2012 11:45:14 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark berry
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joe Rizza Acura:

I've bought my last 5 vehicles there , and as long as mark berry works there rizza Acura will always get my buisness! There was a shorter older guy with grey hair and I believe Ted who did paperwork with me , we're also part on my last 5 purchases. U guys r awesome , took great care of my wife n kids, and just make it easy to trade in and buy! See u in a couple years guys, and thanks again for the awesome Toyota Siena . The kids love it. I'm a Acura/ Honda guy but ganna give this Toyota a shot , either way I will never buy from anyone else period! Thanks guys Ed Lassiter sr

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