John Eagle Acura

Love my car Sales staff very friendly and helpful. Not pushy. Would use them again. Also finance agent was very thorough, knowledgeable and polite. Would use thi Sales staff very friendly and helpful. Not pushy. Would use them again. Also finance agent was very thorough, knowledgeable and polite. Would use this dealership again. More

Great service I’ve been a loyal customer of John Eagle Acura service for almost 10 years. They provide excellent service and are willing to work with you when deci I’ve been a loyal customer of John Eagle Acura service for almost 10 years. They provide excellent service and are willing to work with you when deciding on critical service items. I always feel like my vehicle is serviced within Acura’s high certified standards. More

Fantastic experience at John Eagle Chris Falquez made the car buying experience peaceful, productive, and low pressure. He is a man of integrity with a long term approach to customer re Chris Falquez made the car buying experience peaceful, productive, and low pressure. He is a man of integrity with a long term approach to customer relationships. I would highly recommend working with him and would consider him an asset to the John Eagle Acura team. More

Good experience Very polite and professional. Keep me updated on progress of my repair. Mistake made on original quote and they honored the price despite providing a Very polite and professional. Keep me updated on progress of my repair. Mistake made on original quote and they honored the price despite providing additional services. More

Pleased return customer This new MDX is my 2nd John Eagle Acura vehicle. We appreciate the professionalism and honesty of this dealership. Ali, our salesmen was willing to wo This new MDX is my 2nd John Eagle Acura vehicle. We appreciate the professionalism and honesty of this dealership. Ali, our salesmen was willing to work with us to achieve a sales proposal that was within our financial means. He explained to us the new car setup step by step. Anther excellent person working to make this car purchase go smoothly was Edgar Lopez the finance officer. Edgar exhibited true patience and professionalism. This is a “Shout Out” to John Eagle. Keep up the professionalism! More

Non trustworthy No ethics non trust worthy business - agreed upon a price for lease and got it written on offer letter, after signing all the required paper work was No ethics non trust worthy business - agreed upon a price for lease and got it written on offer letter, after signing all the required paper work was told that the price is now increased by $1000 more, when asked why, was told things changed, and that i can leave the store right away. I was shocked, after a few minutes when i agreed to budge and give in the extra $1000, they now increased it by $2000…….just unbelievable, in a matter of 15mins they increased the price by $2000 from what we agreed on and got it on paper early in the day.....upon asking the manager about what was going on….he revealed that they were selling it to some other dealer at a better price then what was promised to me earlier..…he said there is nothing unethical about it, and its just business…….that sums up what they stand for - purely Business no Ethics. So do not believe in the offers or agreements they promise you until you take the vehicle……they wasted my whole day making me to fill up papers, pulled credit reports of mine and my wife while they are working behind with online customers…very very frustrating. No Ethics. Shameful. Should be reported to BBB. More

Very pleasant working with Juan It was nice to get in and out so quickly! There was never a time that took over the normal expectancies while waiting for one step to another in the It was nice to get in and out so quickly! There was never a time that took over the normal expectancies while waiting for one step to another in the buying process. More

excellent experience my salesperson, Thuc Vu, truly made my car buying experience so easy.. I highly reccomend them and will continue to buy from them in the future. my salesperson, Thuc Vu, truly made my car buying experience so easy.. I highly reccomend them and will continue to buy from them in the future. More

Service The rep was great and service seems to have been completed well. Since required 25 words, not sure if I want to complete this survey. I usually ignore The rep was great and service seems to have been completed well. Since required 25 words, not sure if I want to complete this survey. I usually ignore surveys because they r a waste of my time. Will prob be last survey I complete for going Iin for a service. More

Great service This was one of the best service experiences that I received in my life. Everyone did a fantastic job and we got through the sale quickly. This was one of the best service experiences that I received in my life. Everyone did a fantastic job and we got through the sale quickly. More