
John Eagle Acura
Houston, TX
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702 Reviews of John Eagle Acura
Alignment I brought my vehicle in for an alignment and had a few questions about a repair that took place at another Acura dealership outside of Houston. Jarret I brought my vehicle in for an alignment and had a few questions about a repair that took place at another Acura dealership outside of Houston. Jarrett provided me with excellent service. More
Great Dealership! Had a great experience at John Eagle Acura!! Avery Barksdale was very accommodating to our needs!! Will definitely recommend this dealership to our Had a great experience at John Eagle Acura!! Avery Barksdale was very accommodating to our needs!! Will definitely recommend this dealership to our friends!! Thanks so much!!! More
Awesome buying experience Turning in car at end of lease and getting excellent support from John Eagle to get into a new lease. Great experience overall and I will always come Turning in car at end of lease and getting excellent support from John Eagle to get into a new lease. Great experience overall and I will always come back for a new car More
#BestExperienceEver The overall experience at John Eagle Acura was the best I’ve had in 40 years of buying cars. Chris Falquez was an amazing salesman. The overall experience at John Eagle Acura was the best I’ve had in 40 years of buying cars. Chris Falquez was an amazing salesman. More
Perfect Service Best dealership I’ve dealt with in Houston! My service rep always an excellent job of taking care of my car. And keeping me updated on it’s progress. Best dealership I’ve dealt with in Houston! My service rep always an excellent job of taking care of my car. And keeping me updated on it’s progress. More
Perfect & nice assistant I give Acura a good rating because they help and give us the deal close to it as possible and good assistant & nice & helpful employee I give Acura a good rating because they help and give us the deal close to it as possible and good assistant & nice & helpful employee More
Service experience I always have a good experience when leaving my car here. I have bought three cars and never had an issue . Everything is explained to me and no su I always have a good experience when leaving my car here. I have bought three cars and never had an issue . Everything is explained to me and no surprises . More
Let the buyer beware! This dealer does not tell you about all deals available at the time of purchase, even though they may be beneficial to you. They are only interested This dealer does not tell you about all deals available at the time of purchase, even though they may be beneficial to you. They are only interested in pushing the deal they want on you. Got a mailer from Acura about a deal available when I leased my vehicle but was not informed of at the time of leasing. The mailer came after my lease was signed. The owner claims that they did not nor could not know all the ‘deals’ Acura may have. Even though they may not know, they expect you to know. Word of advice, go to Acura.com and be sure you review corporate deals before purchase. Naturally, the dealer will not honor the deal mailed to me by Acura. This is only the most recent problem with this dealership (most notably the wrong vin number on the paperwork caught by the customer, not the dealer) I highly recommend you find another dealer other than JOHN EAGLE ACURA. Buyer beware!!! More
Maintenance Service Jackie York @ John Eagle was very helpful in scheduling, check me & keeping me informed while my car was being serviced. Work was done in a timely man Jackie York @ John Eagle was very helpful in scheduling, check me & keeping me informed while my car was being serviced. Work was done in a timely manner & my car was cleaned. Very satisfied with service More
Scheduled maintenance Good work but a bit expensive. Sometimes difficult to reach a live person at the service department by telephone to ask a question or get an update Good work but a bit expensive. Sometimes difficult to reach a live person at the service department by telephone to ask a question or get an update on my vehicle. Seems like they need to staff up. More