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John Eagle Acura

Houston, TX

2.0
702 Reviews

16015 Katy Freeway

Houston, TX

77094

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702 Reviews of John Eagle Acura

July 09, 2019

Alignment I brought my vehicle in for an alignment and had a few questions about a repair that took place at another Acura dealership outside of Houston. Jarret More

by PRY
Recommend Dealer
Yes
Employees Worked With
Jarrett Alviar
Jul 09, 2019 -

John Eagle Acura responded

PRY, thanks for the note and for choosing us for your alignment. We're pleased to hear Jarrett was of assistance. We look forward to your next visit. Thanks again.

July 05, 2019

Great Dealership! Had a great experience at John Eagle Acura!! Avery Barksdale was very accommodating to our needs!! Will definitely recommend this dealership to our More

by Romae51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Barksdale
Jul 06, 2019 -

John Eagle Acura responded

Romae51, thank you for sharing your positive experience with us here at John Eagle Acura! We're pleased to hear that Avery was a pleasure to work with. We look forward to seeing you again next time! Thanks again.

July 01, 2019

Awesome buying experience Turning in car at end of lease and getting excellent support from John Eagle to get into a new lease. Great experience overall and I will always come More

by Pdzwick1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Allen
Jul 03, 2019 -

John Eagle Acura responded

Pdzwick1121, thank you for the kind rating! We appreciate your 5-star feedback. Thank you for taking a moment to share! Best wishes!

June 29, 2019

#BestExperienceEver The overall experience at John Eagle Acura was the best I’ve had in 40 years of buying cars. Chris Falquez was an amazing salesman. More

by JeepBuyer2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chis Falquez— sales—. RJ— sales manager— Thom in Finance
Jun 30, 2019 -

John Eagle Acura responded

JeepBuyer2019, thank you for the praise and tag of Chris, RJ and Thom! We appreciate your 5-stars. See you next time. Best wishes!

June 28, 2019

Perfect Service Best dealership I’ve dealt with in Houston! My service rep always an excellent job of taking care of my car. And keeping me updated on it’s progress. More

by TravelLady1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Jun 29, 2019 -

John Eagle Acura responded

We greatly appreciate your praise, TravelLady1950. We also appreciate your tag and mention of Eric! Let us know when we may have the pleasure of assisting you next! Thanks again.

June 26, 2019

Perfect & nice assistant I give Acura a good rating because they help and give us the deal close to it as possible and good assistant & nice & helpful employee More

by Jaymar123408
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali,Edgar
Jun 27, 2019 -

John Eagle Acura responded

Jaymar123408, thanks for the praise! We appreciate your 5-star rating and tag of Ali and Edgar. See you next time. Best wishes and thanks again!

June 22, 2019

Service experience I always have a good experience when leaving my car here. I have bought three cars and never had an issue . Everything is explained to me and no su More

by Charisc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Younger
Jun 22, 2019 -

John Eagle Acura responded

Charsc, thanks for the praise! We appreciate your 5-star rating and tag of Eric. See you next time. Best wishes!

June 18, 2019

Let the buyer beware! This dealer does not tell you about all deals available at the time of purchase, even though they may be beneficial to you. They are only interested More

by Don’t go here
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance - check their work
Jun 22, 2019 -

John Eagle Acura responded

We apologize that you feel negatively about your recent experience with us and want you to know we are passing your feedback on to the team. Thank you for taking a moment to share.

June 14, 2019

Maintenance Service Jackie York @ John Eagle was very helpful in scheduling, check me & keeping me informed while my car was being serviced. Work was done in a timely man More

by John G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie York
Jun 15, 2019 -

John Eagle Acura responded

John, thanks for your praise and mention of working with Jackie! We appreciate your 5-stars and look forward to your next visit. Best wishes!

June 12, 2019

Scheduled maintenance Good work but a bit expensive. Sometimes difficult to reach a live person at the service department by telephone to ask a question or get an update More

by Acurama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 12, 2019 -

John Eagle Acura responded

Acurama, thanks for the praise! We appreciate you choosing John Eagle Acura for your service. Let us know when we may be able to assist you additionally. Thanks again! Best wishes!

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