John Eagle Honda of Houston

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of John Eagle Honda of Houston:
We had previously purchased two vehicles from this dealership. We called and received a price on a new Pilot. We went in the following day, for a test drive and gave them a deposit to find the vehicle for us. Lewis had given us pricing (about $2000)on some things they put on their vehicles (tinting, windshield protection, paint protection, data dots, and a Pro Pack with accessories). I did some research over the weekend and determined I did not want all the extras , and called on Monday to let him know. The position he took was that they "do not renegotiate". We had not even signed paperwork at this point. Ammar is the sales manager, and he had told my wife he would contact me, which he did not do. I ended up cancelling the check and going to a more reputable dealer. Apparently options aren't optional at John Eagle Honda. By the way, their pricing on accessories at the time of sale is almost double what you can buy them for at the same dealership later.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of John Eagle Honda of Houston:
This is back in July 2006 but I should have posted it back then. We were in a hurry to replace a vehicle that had been totalled. We seriously considered a 2000 (maybe 2001?) Accord with 100,000 miles on it. We were told it had been meticulously maintained and even that the service work had been done at that dealership. The sales person supposedly knew the prior owner. After consulting with our auto mechanic, he told us to find out if it had the original timing belt. The sales person hemmed and hawed and eventually had to admit that the service work had not been done at that dealership, he couldn't verify any prior maintenance and he couldn't contact the prior owner. A total change in story. The sales person knew we were in a hurry and thought he could give us a snow job. We ran the other direction and will never go back to John Eagle Honda.

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Reason for Visit: Service

I recommend this dealer: No

My Review of John Eagle Honda of Houston:
I took my wife's 2002 Odyssey to have oil changed and specifically asked not to run it through their scratch-o-matic car wash. The van came back wet! After voicing my displeasure loudly, I got the oil change for free and an apology from the service mgr. I've also tried on many occasions in the past to buy a car from this dealership (including the Odyssey) and always found a better deal elsewhere.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of John Eagle Honda of Houston:
'91 Civic failed emissions but runs strong. Took in to have them diagnose problem. They did a compression test and basically told me I needed a whole new engine $3K+ !! Found a small garage with an honest mechanic. After cleaning the intake manifold (~$60), the car passed with flying colors! John Eagle Honda didnt even suggest this alternative, nor were the compression numbers that bad for a 13 year old car. Service reps at John Eagle are friendly and they have nice facilities, but the technical department and advice is lacking. Go there for their bigscreen tvs and coffee, but not if you have a real problem with your car.

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