John Elway Chevrolet

friendly, no pressure, honest, trustworthy I purchased a used vehicle from Henry. Along with the rest of the staff, Henry was polite, friendly, non-pressuring, and appreciative of my business w I purchased a used vehicle from Henry. Along with the rest of the staff, Henry was polite, friendly, non-pressuring, and appreciative of my business with John Elway. I cannot emphasize enough how nonexistent the pressure to buy was. He never pressured me into a new or more expensive vehicle. He was quick to respond to my inquiry, honest about the vehicle condition (which was exactly how he described). I was given his personal phone number which he even answered on his days off. Unfortunately, the check engine light came on during my drive home after purchasing the vehicle. Henry was quick to resolve the issue, and ensured I would be taken care of. He was extremely flexible and accommodating during the whole process. I was issued a rental vehicle until mine was repaired (at no cost to me) which was comparable to the one I had purchased but only had 5000 miles on it! I feel like I was treated the same as a customer who purchased a new vehicle. Overall, I had a great buying experience and I would absolutely buy another used or new car from him in the future. More

Bad experience while selling my car I sold my car 10 days ago to this dealership and till now they haven't paid, the sales person who bought the car does not know where the money is and I sold my car 10 days ago to this dealership and till now they haven't paid, the sales person who bought the car does not know where the money is and there is no one to speak with. my car is already published in their web site. More

Very pleasant experience and they made me a good deal Connor was a pleasure to work with. I looked at several models of the Bolt to get a car I would be happy with. He even got an overnight test drive for Connor was a pleasure to work with. I looked at several models of the Bolt to get a car I would be happy with. He even got an overnight test drive for me to sell me on the car. Gabriel, the sales manager, was very nice and even got me a better discount at closing. I would recommend John Elway if you are looking for a Chevy. More

Terrell was very helpful in getting my new car. Very attentive and caring of my needs/wants in a new car. Left feeling 100% satisfied! Thanks Terrell! attentive and caring of my needs/wants in a new car. Left feeling 100% satisfied! Thanks Terrell! More

Wow! Just Wow! Unbelievable I don't even know where to start. I am so flabbergasted. I found a car I liked on Car Guru. They got me in touch with John Elway Chevrolet on Broad I don't even know where to start. I am so flabbergasted. I found a car I liked on Car Guru. They got me in touch with John Elway Chevrolet on Broadway St. After extensive research on this vehicle, I decided to buy it. I went to the dealership and the buying process was quick and easy and great! I was given all necessary documents to sign and was given the CarFax which showed nothing at all was ever reported or wrong with this car. I was also told about, and signed a document regarding a 60 day warranty that Elway Chevrolet was putting on this vehicle. The car already came with the rest of the factory warranty , which was about 40,000 more miles. This was a 2018 Hyundai with roughly 26000 miles on it. I bought the car on a Tuesday night. By Thursday night, the check engine light came on. I took it back to the John Elway dealership on Friday and was told the #4 cylinder tripped and this made the check engine light come on. It was no big deal they said. Even told me to put the high grade gas in it next time I fill up, to clean out the gas lines, I suppose. I was told it was a "grandma driven car" which means I should drive the xxxx out of it to blow out anything in the gas line that would have made the #4 cylinder trip. And the next time this happened, which it wouldn't for a while, then make an appointment with Hyundai and take it in to them. RED FLAG....but I thought I had a 60 day warranty with Chevrolet?? Why couldn't they fix the issue? Because it would cost them money, is what I was told when asked that question. I leave the dealership thinking all is fine with the world. I'm about 25 miles down the road and the temperature gauge is moving higher and higher until the alarm goes off that my car is overheated. I pulled into a gas station as the needle is rising, call my husband and he comes out to look at it. Seems the radiator hose wasn't connected (keep this in mind). I called Chevrolet several times and they contacted Hyundai roadside who informs them and me that the warranty does not cover a tow and I would have to pay for this out of my pocket. I contacted Chevrolet who offered to have their guy pick up the car. Nice, thank you. 2 days later, Huyundai contacts me to let me know the engine is blown, there is anti freeze in the motor. AND did I know that there is an after market radiator on my car and the paint in the front doesn't match??? Did I know?? I signed a Car fax that told me nothing was ever wrong with this car. And that day, when the mechanic put his machine on to see why the check engine light was on, I was reassured that he checked all hoses and lines and everything is great!! But he missed that a radiator hose didn't fit?? A week later I learn that Hyundai will not cover the cost of a new engine because there is an after market component on the vehicle!! Chevrolet won't cover it, although I have a warranty with them, because it costs too much. I drove the car for 2 days!! 2 days!! Chevrolet agrees to let me get into a different car BUT only what THEY want me to buy. I had 2 options on cars and I liked neither one. Why can't I choose what I want to drive?? Why are you pushing me to buy one of two cars?? Later that night, I find out that my credit was dinged 21 times!! TWENTY ONE times! Dropped my score by 150 points!! I had no choice BUT to purchase one of the two vehicles from them. No one else would take my credit score now!! When I questioned why I could only choose from two vehicles on their lot, I was told because my apartment complex just happened to have reported me that day for an issue. Hmmm... I live in a house that I own and I haven't lived in an apartment in 20 years. I got my trade in car back and refuse to purchase a thing from John Elway Chevrolet on Broadway St A month later, today, I get a notice from Car Gurus that the 2018 Hyundai with roughly 26000 miles on it was sold. WOW. More

The salesperson , Rob Wright was so patient Rob Wright was so patient because I was not sure which Chevy I wanted so he showed me what he had and let me test drive my choices even showed me diff Rob Wright was so patient because I was not sure which Chevy I wanted so he showed me what he had and let me test drive my choices even showed me different colors . I felt he listened to me a woman, and gave me respect. Would recommend him to any one who would like to either eliminate a selection or to solidify your choice. Great dealership and helpful personal. More

*** Buyer Beware ***I bought a 2016 Ford Edge here and *** Buyer Beware *** I bought a 2016 Ford Edge here and everything was good till after the sale. During the test drive the Sync 3 was freezing up and *** Buyer Beware *** I bought a 2016 Ford Edge here and everything was good till after the sale. During the test drive the Sync 3 was freezing up and my salesmen said it just needed an update and they would have that done but it had to go to a Ford dealer. I bought the car and a few weeks later I finally got an appointment with a Ford dealer. They did a diagnostic on it to find out that the Ram was damaged by someone who tried to do an update not by a ford dealer. The Ford dealer called me to tell me it was going to cost $1500.00 to fix and that John Elway Chevrolet was only going to cover the diagnostic $180.00. I called John Elway and I was ignored by the sales department and the service department after calling numerous times I gave in and went to John Elway to find out why. I get there to have my salesmen open the door for me so I asked what was going on and he had me take a seat and wait for the sales manager. The sales manager only wanted to find a ways to get out of paying for any of the repair instead of helping me. After disputing for an hour he decided to cover half. So before my first car payment I had to pay almost $800 for a repair on a car that they sold me. I personally would avoid John Elway Chevrolet at all cost. More

Great service from sales managers Joshua was a great person to work with. He was kind friendly and work out the best deal for me. Jason was also a great person to work with. I would Joshua was a great person to work with. He was kind friendly and work out the best deal for me. Jason was also a great person to work with. I would buy my next car from Joshua or Jason More

Jerks and liars These guys are the biggest jerks, liars and crooks I have ever dealt with. I wish I would have gone somewhere else for my vehicle. I will NEVER go bac These guys are the biggest jerks, liars and crooks I have ever dealt with. I wish I would have gone somewhere else for my vehicle. I will NEVER go back. If they had a negative five star, that's what I would rate them as... dont go there unless you want to get robbed and screwed More