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John Hiester Chevrolet - Service Center

Fuquay-Varina, NC

4.3
189 Reviews

189 Reviews of John Hiester Chevrolet - Service Center

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July 15, 2024

I had your team rotate the tires again on my most recent oil change. I advised the service writer in the service dept to make sure they do not chip my rims again since they have been chipped by your service More

by wayneoglesby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 17, 2024 -

John Hiester Chevrolet responded

Thank you for sharing your feedback with us. Please know that we take this matter seriously and will address it promptly. For further assistance, please contact us directly so that we can resolve this matter to your satisfaction. Thank you. The John Hiester Chevrolet Team

June 17, 2024

Didn’t honor my appointment again. Charge a fee to use a credit card. And charges ridiculous rate to purchase and program a key More

by watkinsvol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital Airstrike
Jun 19, 2024 -

John Hiester Chevrolet responded

Thank you for sharing your feedback regarding your service experience. Please reach out to us directly so we can address your issues. We strive to maintain high standards and appreciate your thoughts. Thank you for letting us know about your visit. The John Hiester Chevrolet Team

June 01, 2024

I have several things that made the process an unpleasant experience nothing that was major but still unpleasant maybe ii expected too much More

by ltb1027
Recommend Dealer
No
Employees Worked With
Did not get names
Jun 03, 2024 -

John Hiester Chevrolet responded

Thank you for sharing your feedback. We appreciate your insights and understanding your perspective. If there's anything specific we can address to improve your experience next time, please feel free to reach out. We hope to have the opportunity to better serve you in the future. The John Hiester Chevrolet Team

May 29, 2024

Hiester Chevrolet has been very helpful in working with On Star to find the problem as to why it’s not working properly. Thank you so much, Paul S. More

by Pstade01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike
May 31, 2024 -

John Hiester Chevrolet responded

Thank you for sharing your positive experience with John Hiester Chevrolet of Fuquay Varina! We're glad to hear that our team could assist you in resolving the issues with your vehicle. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and hope to see you again! The John Hiester Chevrolet Team

May 19, 2024

The valet service is convenient and the service was excellent. The valet service personnel were courteous. More

by Anthony High
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike
May 21, 2024 -

John Hiester Chevrolet responded

Thank you for the positive feedback, Anthony! We're thrilled to hear that you found our valet service convenient and that you received excellent service from our courteous personnel at John Hiester Chevrolet of Fuquay Varina. We look forward to serving you again in the future. The John Hiester Chevrolet Team

May 06, 2024

Scheduled service on my HD2500 with valet pick up. Vehicle was picked up on time. When it was returned they had also completed recalls on it. More

by Spainhourshauling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike
May 09, 2024 -

John Hiester Chevrolet responded

Thank you for choosing John Hiester Chevrolet of Fuquay Varina for your service needs. We are delighted to hear that our service and recall completion met your expectations. We appreciate your feedback and look forward to serving you in the future. The John Hiester Chevrolet Team

April 24, 2024

Always attentive to customers and straightforward about pricing and what to expect from the experience. More

by Wesbrentwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike
Apr 26, 2024 -

John Hiester Chevrolet responded

Thank you for providing this amazing feedback, Wes! Our team really appreciates your comments and we hope that you will visit us again soon! The John Hiester Chevrolet Team

April 17, 2024

Great service advisor kept me updated and applied my coupons rest check engine light great More

by Kbarbour0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike
Apr 19, 2024 -

John Hiester Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The John Hiester Chevrolet Team

March 27, 2024

Great place to buy a truck! Management was very easy to deal with and left satisfied. More

by ojbradshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Mar 29, 2024 -

John Hiester Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, OJ. The John Hiester Chevrolet Team

March 22, 2024

Absolutely disappointed with the way this dealership handled business.. I would not recommend them for anything..if you think that treating and cheating is good business give them your business More

by carolinacowboy.rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Company
Mar 25, 2024 -

John Hiester Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. The John Hiester Chevrolet Team