Overcharged/No Answers and No Receipt
First off I want to say that John Hiester Chevrolet in Fuqua Varina NC is the worst dealership I have ever been too, check this story out before you go. Iam an Active Duty service member in the US Army and have been for 17 years. I just moved to the area to finish out my career, got back from Korea two months ago and wanted that retirement truck I worked so hard for. I wanted to find a dealership to call family forever, I picked the truck out and wanted it to be perfect cause it was my future retirement gift to myself in 3 years so why not add some accessories. Well the experiance I had here will haunt me as long as I have this truck and was by far the worst decision ever. Lets start with some easy things. I was told it will be complete in 3 days and took 10, I traded out factory rims and tires for upgrades and they only gave me $400 really $1600 (This is a Chevy Silverado 1500 Crewcab LTZ mind you, I had to go back for the 2nd set of keys, I had to go back cause the truck wasn’t a full tank of gas (I was told it was all ready to go and wasn’t), I was told it was ready to pick up and not all the accessories were on when I got there (bed liner) another trip, they can’t provide me a rollup or reciept for the accessories I paid for ( the guy that did it got fired or quit) was charged $6400 in accessories and come to find out they stared adding random cost on top of the labor already agreed on, I found all the GM parts from GM Website way cheaper and that leads me too the next issue, I paid $1665 for a $979 exhaust system so they marked it up almost $500, I was told by a manager it was going to be resolved that Friday well come to find out he got fired or quit, they will let you sit at the store for hours with NO answer and no one knows anything. So I wanted to post this to save everyone from my headach if they chose to treat a US Vet like this they will do it to anyone. STAY AWAY the only one that can fix this is John Hiester himself.