My Review Of John Hinderer Honda:
I don't want to write a novel here, but I think it's important to explain my experience in detail to relay to you to what great lengths this dealership will go to make a customer HAPPY! I was looking for a 2012 Buick Verano! I know it is not a HONDA, but I was so discouraged with the poor sales representation at the Buick dealer that I was working with in Columbus that I voiced my concerns during lunch in Newark. The restaurant owner recommended to me Melissa Keith, who works as a sales rep at John Hinderer Heath. She stated "She'll find you whatever you need!" I was hesitant calling a Honda dealer, when trying to find a Buick, but I spoke with Melissa any way. From the very first conversation, I liked her personality and... she hit the ground running. I told her that I wanted this car in a white diamond exterior coat, with light colored interior, less than 7,000 miles, with a sunroof, and fully loaded. I told her the price I was willing to pay, which I knew was competitive. During the next several days, she and her team searched, searched, and searched - this car typically was made with the white diamond exterior with a butterscotch interior (YUCK!) She actually located the car two states away. She brought the car in, had it detailed (more thoroughly than before); had the car checked thoroughly by maintenance, and filled the tank. She called me, and I arrive at John Hindered to find a car with the EXACT specifications for which I requested. The car was prestine! The staff was welcoming - offering coffee to my husband, and a kid's center for my young daughter. The financial guy was honest and helpful. (I work in the financial/accounting world and know a dishonest "sales pitch" when I here one.) He recommended keeping with our local bank to help support the community, and he worked with that bank to get the low interest rate to which I was entitled. Best of all, they met the price I had specified to Melissa. I can't say enough AWESOME things about my experience. My husband will be buying his next car through Melissa for sure. YOU SHOULD GIVE HER A TRY! I would like to stop in and see Mr. Hinderer and thank him for his dedicated staff and professionalism.
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