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John Jones Auto Group Corydon

Corydon, IN

3.0
54 Reviews

1735 Gardner Lane

Corydon, IN

47112

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Showing 54 reviews

June 11, 2024

Friendly sales staff, they were able to find the right vehicle for my wife at the right price. They took great care of us and did not pressure us with add-ons. They offered the best option and we took it. More

by liberatedd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips and Ben Swaby
June 07, 2024

Brought my 23 C8 Corvette HTC (hard top convertible). Here for a problem with the top not lowering correctly it had a loose bolt. After I get it back it has another problem the top will not show secure w More

by Adam Seay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Hammontree
Jul 11, 2024 -

John Jones Auto Group Corydon responded

We sincerely apologize for the negative experience you had with your Corvette. This is not the level of service we strive to provide. We understand your frustration and regret the inconvenience caused by the issues with your vehicle's top. Please know that we followed the repair procedures suggested by the manufacturer to address the convertible top issue. However, it’s clear that further complications arose during the process, which can happen with automotive repairs. Please contact us at 812-883-3088 or customercare@gmcity.com if we can further assist. Thank you.

September 26, 2023

Insulted was the feeling I got. Their Salem dealership sold me my present truck I drive for $15,000 2 years ago. Was looking to trade for a smaller truck. Looked at a Nissan Frontie More

by 46dodgem
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Josh
Nov 24, 2023 -

John Jones Auto Group Corydon responded

Our goal is always to provide a respectful and positive experience for our customers, and we are sorry you did not feel that when you visited. Regarding the valuation of your truck, we understand your disappointment with the trade-in offer. Vehicle appraisals can vary based on several factors, including market conditions and inventory needs. We recognize that your truck holds both financial and sentimental value to you. We wish you the best, and let us know if we can help further by contacting our Customer Service Manager at 812-883-3088 or customercare@gmctiy.com.

Nov 24, 2023 -

John Jones Auto Group Corydon responded

Our goal is always to provide a respectful and positive experience for our customers, and we are sorry you did not feel that when you visited. Regarding the valuation of your truck, we understand your disappointment with the trade-in offer. Vehicle appraisals can vary based on several factors, including market conditions and inventory needs. We recognize that your truck holds both financial and sentimental value to you. We wish you the best, and let us know if we can help further by contacting our Customer Service Manager at 812-883-3088 or customercare@gmctiy.com.

July 24, 2023

Very Helpful and professional. I would be coming from South Carolina which is a long travel for me. Was willing to work with me by flexable time to see the car that I wanted. More

by Laross
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 28, 2023 -

John Jones Auto Group Corydon responded

We appreciate you taking the time to share your feedback. We especially appreciate you making the drive to do business with us. Thank you for your purchase and let us know if we can help with future automotive needs!

May 18, 2023

Bought a used 2020 F-150 back in September. My review disappeared so I'm replacing it. It was listed as both "clean interior" and "professionally detailed" in their online listing, but I was v More

by NS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Spencer Murphy & Davin Miller
May 22, 2023 -

John Jones Auto Group Corydon responded

Thank you for allowing us the opportunity to once again address your concerns. We would like to reiterate that when you purchased the truck from us in August 2022, our team was committed to transparency and accurately represented the condition of the seats at the time of the sale. We believe it is important to emphasize that the information provided about the seats was clearly communicated to you during the purchase process. Furthermore, we have documentation indicating that you agreed that a detail was the extent of what was owed to you. We have your signature on the relevant paperwork confirming this understanding. We also want to acknowledge that we went the extra mile to address your concerns by detailing the vehicle on two separate occasions at your request. Our Customer Service Manager reached out to you several times to work out a reasonable solution. We apologize we could not meet your expectations. If you require further clarification regarding the terms of your purchase, including information about your APR or any other paperwork you signed, please do not hesitate to contact us at 812-883-3088 or via email at customercare@gmcity.com.

March 30, 2023

We received great service, good people and large selection of vehicles at John Jones Corydon! More

by msjackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hatfield
February 03, 2023

I paid $400 to get my GMC 1500 diagnosis. Greg was the service advisor. They couldn’t find the problem. I brought it back to John Jones to find the problem. I was told it will be another $89 More

by Andi9799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
November 03, 2021

I went in to look at a Camaro and left with a new Jeep Gladiator.. service was amazing and will consider them for next vehicle purchase! great customer service! More

by paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Temple
April 01, 2021

We have had an AWFUL experience with John Jones Auto in Corydon! We bought a 2016 Tahoe at the end of December, we knew that some tahoes had transmission issues so it was the first thing we asked about. More

by Katlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trent
February 27, 2020

Very impressed with the overall experience at this dealership. They were very helpful and knowledgeable about the features of my new Equinox. I also got a greaat deal. The facility was clean and al More

by mjk_1981
Recommend Dealer
Yes
Employees Worked With
Trent Willoughby, Brett Wilson
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