John Thornton Buick GMC - Service Center

Everything was great except for the fact that the service writer only checked my truck for I think 2 codes when there were originally 4~6 codes DTC that I had written down when the vehicle left me stranded a writer only checked my truck for I think 2 codes when there were originally 4~6 codes DTC that I had written down when the vehicle left me stranded and I checked the codes with my code reader. So I called Tanya up and asked her if the other codes could have lead to permanent Transmission Damage. On which she said that she would ask the Technician and get back to me with an answer. And I still haven’t heard back from her! More

Absolutely the best, friendly dependable service. I would highly recommend John Thornton GMC. It is a pleasure doing business here. I would highly recommend John Thornton GMC. It is a pleasure doing business here. More

Great have always, been very professional, to the point, of how long it going to take, , been going there for years, best dealership in metro Atlanta of how long it going to take, , been going there for years, best dealership in metro Atlanta More

Very professional, good customer, service, kind, and courteous. I would definitely recommend this dealership to a friend courteous. I would definitely recommend this dealership to a friend More

Has always followed up for complete satisfaction of performed service. Service dept is lead by great professional performed service. Service dept is lead by great professional More

My service advisor was friendly and helpful. She exceed all expectations and made the visit as easy as possible. She exceed all expectations and made the visit as easy as possible. More

I asked they check my spare tire since I could not get air to go in it. They did, but I was shocked they didn’t screw it in after checking the tire. So the cover would lay flat when not opened. air to go in it. They did, but I was shocked they didn’t screw it in after checking the tire. So the cover would lay flat when not opened. More

Great dealership. Employees are very helpful and nice. Really nice waiting area. They are ready to answer any questions you might have. Employees are very helpful and nice. Really nice waiting area. They are ready to answer any questions you might have. More

Great people! Great customer service! They always go above and beyond to take care of their customers. Great customer service! They always go above and beyond to take care of their customers. More

I have been using this dealership since buying my first Cadillac from them in 2014. I have never had any issues or problems with any of my visits. They are very professional and detailed in their service a Cadillac from them in 2014. I have never had any issues or problems with any of my visits. They are very professional and detailed in their service and friendly and accommodating in dealings with me. Highly recommended. More